Patient Service Representative
Carle Foundation Hospital
Danville, IL
12.2021 - Current
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Scheduled patient appointments over phone and in person, maximizing productivity.
- Verified insurance information, collected payments, and scheduled appointments.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Prepared letters and documents for mailing as requested by supervisor or physician staff.
- Performed administrative duties such as filing, faxing, photocopying.
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.