LA'KENDRA RIPPY
Experienced Sales Broker
Gallatin,TN
Summary
An advocate for effective communication who motivates organizations and teams to strive for better client relationships by satisfying consumers interpersonal needs.
Motivated Carrier Sales Representative with relevant background in logistics and supply chain management. Proven track record of fostering strong relationships with carriers, ensuring prompt and efficient delivery of services. Strengths lie in problem-solving skills, negotiation abilities, and deep understanding of transportation regulations. Created significant impacts by implementing effective strategies for cost reduction and process improvement in previous roles.
Overview
14
14
years of professional experience
2016
2016
years of post-secondary education
Work History
Carrier Sales Representative
Steamboat Transportation Group
Brentwood, TN
02.2024 - Current
- Load tracking
- Carrier management
- Consistent KPI’s
OEM Associate
Legacy Supply Chain
Mt.Juliet, TN
12.2016 - 12.2021
- OEM/Value-added services for GE
- SAP/WMS/PRL/Excel
- Correspond with GE sales team
Dock Lead
Venture Logistics
Portland, TN
06.2016 - 11.2016
- Oversee dock operations and forklift operators
Associate (PA)
Amazon Fulfillment Center
Lebanon, TN
10.2013 - 01.2016
- Communicate with area manager about configurations
- Receive Pallets (software)
Intern
Habitat for Humanity
Lebanon, TN
07.2015 - 08.2015
- Creator of Habitat for Humanity 2015-2016 home owners survey
- Assist with selection committee meetings
- Receptionist
Call Center Agent
Innovations In Management (IIM)
Portland, TN
07.2012 - 02.2014
- Analyze/ input claims at high call volumes
- Inbound/ outbound calls for the Dollar General Corp.
- Create budget plans/set up insurance
Education
Bachelor of Science - Organizational Communications
Middle Tennessee State University
Murfreesboro, TNSkills
- Problem solving and building relationships
- Interpersonal communication
- Rate negotiation
- Small Groups Communication
- Conflict in Organizations
- Strategic Communication In Organizations
- Logistics
- Journalism
- Public relation skills
- Computer software skills
Volunteer Experience
Volunteer for Head Start Program
Timeline
Carrier Sales Representative
Steamboat Transportation Group
02.2024 - Current
OEM Associate
Legacy Supply Chain
12.2016 - 12.2021
Dock Lead
Venture Logistics
06.2016 - 11.2016
Intern
Habitat for Humanity
07.2015 - 08.2015
Associate (PA)
Amazon Fulfillment Center
10.2013 - 01.2016
Call Center Agent
Innovations In Management (IIM)
07.2012 - 02.2014
Bachelor of Science - Organizational Communications
Middle Tennessee State University