Lakerisha Washington
Napoleonville,LA
Summary
Empathetic professional skilled in delivering compassionate care and support. Proven ability to resolve customer issues and enhance satisfaction, ensuring a positive and welcoming environment.
Overview
14
14
years of professional experience
Work History
Cashier
Wag A Pak
Labadieville, LA
11.2010 - 12.2013
- Assisted in maintaining accurate cash drawer balances at shift end.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Managed inventory restocking, ensuring product availability for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
PCA ( Private Sitter)
Sandra Williams
Napoleonville, LA
02.2013 - 03.2017
- Provided compassionate personal care and support to clients, enhancing their daily living activities.
- Assisted clients with mobility, ensuring safety and comfort during transportation and movement.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Developed personalized care plans in collaboration with clients and families to meet individual needs.
- Bathing and Feeding patient.
- Check Vitals Daily
- Light Housekeeping
- Medication Administration
Cashier
Cane Row Casino
Donalsonville, GA
11.2019 - 03.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to streamline checkout procedures, enhancing speed.
- Implemented promotional displays to increase sales of featured products.
- Monitored store environment for cleanliness and organization, promoting a positive shopping experience.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, lead
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Trained Employers
- Counted Safe,
- Made drawers for next shift
- Assisted in making schedules.
Education
Phlebotomy
Learning Bridge Career Insituite
Houma, LA08-2019
High School Diploma -
Fletcher Community College
Schriever, LA02-2025
Graduate Certificate - Medical Assistant
Flecther Community College
Schriever, LA03-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Caring for Patients
- Vital / Bood Pressure
- Medication Administration
Timeline
Cashier
Cane Row Casino
11.2019 - 03.2025
PCA ( Private Sitter)
Sandra Williams
02.2013 - 03.2017
Cashier
Wag A Pak
11.2010 - 12.2013
Phlebotomy
Learning Bridge Career Insituite
High School Diploma -
Fletcher Community College
Graduate Certificate - Medical Assistant
Flecther Community College