Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
21
21
years of professional experience
Work History
Bartender/ Server
Dudley's
08.2021 - 01.2024
Completed requisitions to maintain required stock par levels.
Maintained impeccably clean, attractive and well-stocked bar area.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender Shift Manager
Harrah's Casino
03.2003 - 08.2017
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Developed innovative drink recipes that became popular among patrons, boosting sales and enhancing the establishment''s reputation.
Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Spearheaded staff training sessions on relevant topics such as safe alcohol service, food handling practices, and customer engagement techniques.
Followed strict recipes and drink measurements to minimize product used.
Education
Master of Science - Information Technology Project Management
Western Governors University
Salt Lake City, UT
05.2025
Skills
Menu Memorization
Customer Service
New Hire Training
Outgoing Personality
Liquor Law Compliance
Food Service Management
Inventory
Telephone Etiquette
Timeline
Bartender/ Server
Dudley's
08.2021 - 01.2024
Bartender Shift Manager
Harrah's Casino
03.2003 - 08.2017
Master of Science - Information Technology Project Management