Overview
Work History
Education
Skills
References
Timeline
Generic

LAKESHA SPICER

Alexander,AR

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Bowen Hefley Orthopedics
Little Rock, AR
08.2023 - Current
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Access Coordinator III

University of Arkansas for Medical Sciences, UAMS
Little Rock, AR
10.2022 - 08.2024
  • Maintained up-to-date knowledge of state and federal regulations pertaining to Medicaid eligibility.
  • Stayed current on community-based resources and services useful to patients.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Coordinated with other departments to ensure proper authorization is obtained when granting users access rights.

Team Lead

Maybelline
Little Rock, Arkansas
04.2021 - 10.2022
  • Perform troubleshooting on equipment breakdowns
  • Order and organize inventory.
  • Fostered positive employee relationships through communication, training, and development coaching.
  • Worked closely with human resources to support employee management and organizational planning.
  • Completed daily quality assurance duties to provide feedback for improvements.

Assembly/wiring

Randstad/Lennox
Stuttgart, Arkansas
11.2019 - 04.2021
  • Assembled metal parts using multiple sizes and types of hardware and electrical air powered tools
  • Performed measurement operations.

Correctional Officer

Arkansas Department Of Corrections
Pine Bluff, Arkansas
01.2019 - 08.2019
  • Maintained order and ensured all rules are being complied with
  • Controlled the activities and movement of all inmates
  • Responsible for entering all disciplinary reports into database.

Education

High School Diploma -

Pine Bluff High School
05.2016

Skills

  • Accuracy and efficiency
  • Packing
  • Shipping
  • Customer service
  • Problem Solving
  • Familiar with Microsoft programs such as Word, Powerpoint, and Excel
  • Clerical Support
  • Oral and Writing Communication

References

  • Colby Jarmon, 870-489-6554
  • Lacey Russell, 501-285-1725

Timeline

Front Desk Receptionist

Bowen Hefley Orthopedics
08.2023 - Current

Access Coordinator III

University of Arkansas for Medical Sciences, UAMS
10.2022 - 08.2024

Team Lead

Maybelline
04.2021 - 10.2022

Assembly/wiring

Randstad/Lennox
11.2019 - 04.2021

Correctional Officer

Arkansas Department Of Corrections
01.2019 - 08.2019

High School Diploma -

Pine Bluff High School

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