Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakesha Williams

Grand Prairie,TX

Summary

Well-organized Accounts Payable Clerk accomplished in processing vendor invoices and maintains updated system. Expertly handles checks and produces aging reports and invoice registers. Detailed in invoice reconciliation to minimize overpayments. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Overnight Front Office Manager

Fairmont Dallas
12.2023 - Current
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Conducted regular staff evaluations, providing constructive feedback and identifying opportunities for professional growth.
  • Managed reservation inquiries over phone/email/web platforms effectively ensuring full capacity utilization.
  • Managed daily room inventory to maximize occupancy rates and revenue generation.

Accounts Payable Clerk

Caciqu Foods
11.2023 - Current
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.
  • Maintained high level of data integrity by consistently updating vendor information in the system accurately.

Accounts Payable Clerk

SG Echo
01.2021 - 07.2023
  • Processed invoices and payments in accordance with company policies and procedures.
  • Reconciled vendor statements, investigated and resolved discrepancies.
  • Maintained accounts payable files and records in an organized manner.
  • Entered data into accounting system to maintain accurate financial records.
  • Researched and responded to inquiries from vendors regarding invoice status or payment issues.
  • Verified accuracy of coding on invoices prior to processing payments.
  • Reviewed employee expense reports for compliance with company policy guidelines.
  • Ensured proper authorization for all purchases made by the organization.
  • Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
  • Provided support during internal and external audits as necessary.
  • Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
  • Managed vendor relationships through prompt communication of payment information.
  • Assisted with preparing journal entries related to accounts payable transactions.
  • Worked closely with department personnel to produce accurate and timely bills.
  • Worked with purchasing group to resolve purchase order matching issues.
  • Prepared and updated vendor files, tax documents and insurance information.

Night Audit Supervisor

Embassy Suites
07.2018 - 03.2020
  • Greeted guests upon check-in and provided detailed information about the hotel services.
  • Processed payments for all guest transactions accurately and efficiently.
  • Prepared daily financial reports to ensure accurate account balances.
  • Managed and monitored front desk operations, ensuring compliance with policies and procedures.
  • Computed bills, collected payments and made change for guests.
  • Greeted, registered and assigned rooms to hotel or motel guests.
  • Reviewed accounts and charges with guests during check out process.
  • Kept records of room availability and guest accounts, manually or using computers.
  • Input and confirmed reservations for guests.
  • Completed nightly updates to hotel rates and individual room charges.

Accounts Paybale/Commission Analyst

Wyndham Hotels & Resorts
09.2017 - 05.2019
  • Analyzed commission statements to ensure accuracy and completeness of data.
  • Developed processes for efficient handling of commission payments.
  • Resolved discrepancies in commission payments with vendors or customers.
  • Conducted regular audits to identify errors in calculations or omissions of data from commission statements.
  • Provided support to internal business partners regarding questions about commissions and sales compensation plans.
  • Generated reports on payouts for individual employees that accurately reflected their earnings.
  • Reconciled commission payments against invoices received from vendors or customers.
  • Identified discrepancies between expected versus actual amounts paid out for commissions.

Front Office Supervisor

Doubletree By Hilton
06.2017 - 11.2018
  • Supervised front office staff, including hiring and training new employees.
  • Ensured proper customer service standards were met.
  • Monitored guest check-in and check-out procedures.
  • Handled customer complaints in a professional manner.
  • Maintained accurate records of all guests' bookings and payments.
  • Developed strategies to improve customer satisfaction levels.
  • Prepared reports on occupancy rates, revenue targets, and other performance metrics.
  • Scheduled staff shifts and assigned duties as needed.
  • Responded promptly to inquiries from guests or potential customers via phone or email.
  • Adhered to safety regulations at all times while on duty in the lobby area or elsewhere in the hotel premises.

Night Audit Supervisor

Marriot Hotel
09.2016 - 07.2017
  • Managed and supervised a team of night audit clerks to ensure accuracy and efficiency in the completion of their duties.
  • Monitored hotel occupancy levels and prepared daily revenue reports for management review.
  • Ensured that all guests checked in or out of the hotel were properly registered, charged correctly, and provided with appropriate amenities.
  • Assisted with training new staff members on proper night audit procedures and protocols.
  • Created detailed shift reports at the end of each shift summarizing activities during the period worked.
  • Prepared end-of-month reconciliations between general ledger accounts and point-of-sale system data.
  • Audited third party vendors' invoices against actual usage records prior to approval for payment processing.
  • Collaborated with other departments such as housekeeping and front desk teams to ensure smooth flow of operations throughout the evening hours.
  • Investigated any suspicious activity related to credit card transactions or fraud attempts.

Night Manager

Four Points Sheraton Hotel
07.2015 - 10.2016
  • Developed and implemented procedures for staff to handle customer complaints efficiently.
  • Monitored security cameras to ensure the safety of customers and employees.
  • Ensured compliance with local laws and regulations related to health, safety, or other areas.
  • Conducted regular meetings with staff to discuss operational issues and performance reviews.
  • Provided training for new night shift personnel on proper use of equipment and safety protocols.
  • Resolved customer service issues in a timely manner while preserving company standards of quality and professionalism.
  • Investigated inventory discrepancies and took appropriate action when necessary.
  • Responded promptly to guest requests to achieve customer satisfaction.
  • Oversaw general upkeep of public areas and restrooms.
  • Oversaw night audit function and preparation of daily financial reports.

Accounting Clerk

Waldorf Astoria
07.2010 - 06.2016
  • Processed invoices and payments in accordance with company policies and procedures.
  • Reconciled vendor statements, investigated and resolved discrepancies.
  • Maintained accounts payable files and records in an organized manner.
  • Entered data into accounting system to maintain accurate financial records.
  • Researched and responded to inquiries from vendors regarding invoice status or payment issues.
  • Monitored accounts receivable aging reports to ensure timely payments.
  • Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
  • Coded invoices and other records to maintain organized and accurate records.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Checked postings and documents for correctness, accuracy and proper coding.

Education

General Studies

Walter L. Cohen College Prep
New Orleans, LA
05.1995

Skills

  • General Accounting
  • Petty Cash Disbursement
  • Statement Review
  • Auditing Proficiency
  • Expense Reporting
  • Payment Verification
  • Invoice Processing
  • Vendor Relationship Management
  • Generally Accepted Accounting Principles (GAAP)
  • Data Entry
  • Accounts Payable
  • Account Reconciliation
  • Quickbooks
  • Vendor Account Monitoring
  • Effective Multitasking
  • Workflow Optimization
  • Customer Service
  • Customer Relations

Timeline

Overnight Front Office Manager

Fairmont Dallas
12.2023 - Current

Accounts Payable Clerk

Caciqu Foods
11.2023 - Current

Accounts Payable Clerk

SG Echo
01.2021 - 07.2023

Night Audit Supervisor

Embassy Suites
07.2018 - 03.2020

Accounts Paybale/Commission Analyst

Wyndham Hotels & Resorts
09.2017 - 05.2019

Front Office Supervisor

Doubletree By Hilton
06.2017 - 11.2018

Night Audit Supervisor

Marriot Hotel
09.2016 - 07.2017

Night Manager

Four Points Sheraton Hotel
07.2015 - 10.2016

Accounting Clerk

Waldorf Astoria
07.2010 - 06.2016

General Studies

Walter L. Cohen College Prep

Similar Profiles

  • Yoke Yong

    Yoke YongYoke Yong

    Director of Talent and Culture at Fairmont DallasDirector of Talent and Culture at Fairmont Dallas

  • Maxime Paulin

    Maxime PaulinMaxime Paulin

    Director, Revenue Management (Remote) at Fairmont DallasDirector, Revenue Management (Remote) at Fairmont Dallas

  • KENNETH MALDONADO

    KENNETH MALDONADOKENNETH MALDONADO

    Front Desk Agent at Fairmont El San Juan HotelFront Desk Agent at Fairmont El San Juan Hotel

  • Camile Smith

    Camile SmithCamile Smith

    Assistant Community Manager at Avenue5 ResidentialAssistant Community Manager at Avenue5 Residential

  • Jose Perez

    Jose PerezJose Perez

    ERISA Specialist/Administrative Assistant at SedgwickERISA Specialist/Administrative Assistant at Sedgwick

CREATE PROFILE
Lakesha Williams