LAKIN KNOTTS
Hastings,PA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at closing sales, pitching ideas, organizing and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Head Bartender
Our Place Restaurant
06.2021 - Current
- Created innovative cocktail recipes that enriched menu offerings and elevated customer experience.
- Partnered with management on promotional events that increased customer engagement and boosted sales.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Resolved customer complaints promptly, ensuring positive experiences and repeat business.
- Oversaw inventory levels and ordering processes to ensure optimal stock availability.
- Maintained cleanliness and organization of bar area, while adhering to health regulations.
- Executed opening and closing procedures for bar operations, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Outbound Sales Representative
Nuvia Dental Implant Center
Salt Lake City, Utah
02.2026 - 08.2026
- Developed and implemented a comprehensive sales strategy to increase the customer base.
- • Created strategies to grow sales and enhance customer experience.
- • Developed creative plans to increase sales volume and foster customer loyalty.
- • Developed plans to elevate customer service standards and boost sales volume.
- • Helped identify gaps in sales process by reviewing current performance metrics against industry standards.
Aesthetic Advisor
IDEAL IMAGE
02.2021 - 01.2025
- Executed up-selling strategies by recommending accessories and complementary purchases, increasing overall sales.
- Resolved customer challenges by recommending tailored products and services, improving satisfaction.
- Engaged customers to build rapport and foster lasting relationships, and enhancing customer loyalty.
- Provided a positive first impression to welcome existing, new, and potential customers.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
Bus Driver
TRI COUNTY TRANSPORTATION
08.2019 - 02.2021
- Assisted passengers with disabilities in boarding and exiting the bus, ensuring safety and comfort during travel.
- Transported passengers safely along prescribed routes according to tight schedules.
- Performed bus driving duties while keeping student safety in mind to maintain a good safety record.
- Adhered to scheduled routes, ensuring timely drop-offs and pick-ups to meet service commitments.
- Reported traffic violations, vehicle damage, and accidents to management, while ensuring compliance with legal and insurance requirements.
Xfinity Sales Rep/Sales Manager
Alchemy Enterprises
08.2018 - 12.2020
- Developed and implemented strategies to increase sales performance.
- Expanded customer base and increased profitability within product line.
- Coached sales team members on best practices for customer interactions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Implemented operational improvements, resulting in increased savings and enhanced profit margins.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Met frequently with technical, product management, and service personnel to stay current on company offerings and business policies.
Home Health Aide
Open Arms Healthcare
04.2015 - 07.2017
- Delivered health care services in clients' homes, ensuring continuity of care and personalized support.
- Assisted disabled clients to support independence and well-being.
- Facilitated mobility through walking and exercise to enhance patient independence.
- Supervised daily activities of clients to ensure their safety and well-being. and provided assistance to staff.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Receptionist
Just For Looks
06.2012 - 07.2014
- Confirmed appointments, communicated with clients, and maintained accurate client records.
- Scheduled and confirmed appointments and meetings for the senior management team.
- Operated a central telephone system and efficiently directed calls to appropriate personnel.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Coordinated multiple tasks to consistently meet time-sensitive deadlines.
Education
Some College (No Degree) - Accounting
PURDUE UNIVERSITY GLOBAL
Ebensburg, PASkills
- Customer engagement
- Customer relations
- Sales strategy
- Upselling strategies
- Lead assessment
- Sales funnel
- Salesforce
- CRM systems
- Event promotion
- Persuasive communication
Additional Information
- ACCOMPLISHMENTS Sold the most Units in my company in a given week, , Withheld a 3.7 GPA or higher. Authorized to work in the US for any employer
Recommendations
Recommendations can be found on my linked in profile. https://www.linkedin.com/in/lakinknotts/
References
References available upon request.
Certification
Ramp Certified
Timeline
Outbound Sales Representative
Nuvia Dental Implant Center
02.2026 - 08.2026
Head Bartender
Our Place Restaurant
06.2021 - Current
Aesthetic Advisor
IDEAL IMAGE
02.2021 - 01.2025
Bus Driver
TRI COUNTY TRANSPORTATION
08.2019 - 02.2021
Xfinity Sales Rep/Sales Manager
Alchemy Enterprises
08.2018 - 12.2020
Home Health Aide
Open Arms Healthcare
04.2015 - 07.2017
Receptionist
Just For Looks
06.2012 - 07.2014
Some College (No Degree) - Accounting
PURDUE UNIVERSITY GLOBAL