Lakisha Esther
Roses Department Store
Thomasville ,GA
4
years of professional experience
Proven Cashier at Roses Department Store, excelling in customer service and cash handling, demonstrated by superior accuracy and customer loyalty. Skilled in conflict resolution and cash management, consistently enhancing shopper satisfaction. Achieved a significant increase in repeat business through exceptional service and professionalism.
Work History
Cashier
3 Years 7 Months- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
Education
Healthcare Management - Healthcare
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Cash handling and management
Customer relations
Cash register operation
Written and verbal communication
Order taking
Professionalism and courtesy
Cash management
Cash register systems
Cash handling expertise
Payment processing
Product restocking
Conflict resolution
Refunds and exchanges
Issue resolution
Complex Problem-solving
Cash drawer balancing
Refund handling
Guest inquiries
ID verification
Attention to detail
Currency counting
Order packaging
Timeline
Cashier
Roses Department Store
01.2023 - CurrentRead More
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