Lakisha Mullens
Queen Anne Healthcare
Kent ,WA
1
Certification
22
years of professional experience
Provided quality care and tailored support to patients and families by actively engaging with multidisciplinary healthcare professionals.
Work History
CNA /Unit Secretary
2 Years 2 Months- Delivered comprehensive patient care to ensure comfort and well-being through vital sign monitoring and assistance with daily tasks.
- Collaborated with nursing staff to develop individualized care plans for each resident.
- Trained new CNAs on best practices for patient safety and care protocols.
- Oversaw telephone communication operations to enhance client engagement. Directed responses to phone inquiries, improving customer satisfaction. Coordinated phone support activities to streamline client interactions.
- Implemented infection control measures, ensuring compliance with health regulations.
- Documented patient progress accurately in electronic
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Answered call lights and supported patient comfort and safety by adjusting bed rails
Travel CNA
1 Year 9 Months- Developed individualized care plans in collaboration with multidisciplinary teams
- Anticipated potential issues related to specific diagnoses or treatments based on knowledge gained from prior travel CNA experiences.
- Served as a mentor to new CNAs during their orientation period, providing guidance on facility policies and best practices for patient care.
- Exceeded performance expectations by consistently receiving praise from supervisors for adaptability and dedication to exceptional patient care during travel assignments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Travel CNA
5 Months- Provided compassionate patient care in diverse settings, ensuring comfort and safety.
- Assisted nursing staff with daily activities, enhancing workflow efficiency and patient satisfaction.
- Monitored vital signs and reported changes to healthcare team, contributing to timely interventions.
- Implemented best practices for infection control, promoting a safe environment for patients and staff.
- Trained new CNAs on protocols and procedures, fostering a collaborative team atmosphere.
Certified Nurses Assistance/Unit Administrative Assistance
3 Years 2 Months- Medical/Surgical/Orthopedic
- Display strong clinical skills in assessing and recording vital signs and I/O’s
- Provide care for Pre-op and Post-operative patients
- Followed infection control procedures
- Assisted patient with ADL’s
- Obtained specimens and weights
- Assisted in catherization, bladder irrigation, wound sites
- Performed 12 lead EKGs
- Answered phone, scheduling patient consults
- Maintained an organized, neat, and clean unit
- Admit, transfers, and discharge patients as well as monitoring patient charts
- Communicated with patients, families, doctors via fax, phone, and in person
Certified Nursing Assistant; Rehabilitation Unit
2 Years 10 Months- Providing direct patient care activities appropriate to training and competency.
- Assisting RN/LPN in completing tasks that support patient care activities.
- Completes patient care activities as assigned while promoting excellent patient satisfaction and outcomes including but not limited to taking vital signs, bathing and assisting patients, and transferring and maneuvering patients.
- Communicating appropriate information with interdisciplinary team.
- Complies with HIPAA Privacy Act by protecting confidential patient information.
- Assists with Activities of Daily Living (ADL) by serving meals and feeding patients as needed; offering fresh water and snacks; helping patients ambulate; and turning, positioning, and transferring patients.
- Follows all policies and procedures to maintain safe hospital setting.
- Participates in all training and continuing education. Maintains licensure to meet Federal, State, and accreditation standards.
Staffing and Central Supply Lead
2 Years 7 Months- Monitored, and assisted staff work progress and delegated work duties to staff to attain objectives and reported staff accordingly to overall company policies.
- Monitored available supply materials and products to ensure that patients and employees have access to the materials they need.
- Participated in both the meetings and efforts of the quality assurance team.
- Assigned and delegated CNA’s and made sure all documentation is completed before the end of their shifts.
- Performed assigned duties responsibly so as to fulfill the express mission of the organization.
- Participated in new hire orientation process and trained new employees.
- Observed established procedures for facility/job safety and security in performance of assigned work, reporting immediately any potential hazards discovered and/or neutralizing them, if able.
Certified Nursing Assistant
4 Years- Provided direct patient care activities appropriate to training and competency.
- Assisted RN/LPN in completing tasks that support patient care activities.
- Completed patient care activities as assigned while promoting excellent patient satisfaction and outcomes including but not limited to taking vital signs, bathing and assisting patients, and transferring and maneuvering patients.
- Communicated appropriate information with interdisciplinary team.
- Complied with HIPAA Privacy Act by protecting confidential patient information.
- Assisted with Activities of Daily Living (ADL) by serving meals and feeding patients as needed; offering fresh water and snacks; helping patients ambulate; and turning, positioning, and transferring patients.
- Followed all policies and procedures to maintain safe hospital setting.
- Participated in all training and continuing education. Maintains licensure to meet Federal, State, and accreditation standards.
Certified Nursing Assistant
3 Years 3 Months- Provided direct patient care activities appropriate to training and competency.
- Assisted RN/LPN in completing tasks that support patient care activities.
- Completed patient care activities as assigned while promoting excellent patient satisfaction and outcomes including but not limited to taking vital signs, bathing and assisting patients, and transferring and maneuvering patients.
- Communicated appropriate information with interdisciplinary team.
- Complied with HIPAA Privacy Act by protecting confidential patient information.
- Assisted with Activities of Daily Living (ADL) by serving meals and feeding patients as needed; offering fresh water and snacks; helping patients ambulate; and turning, positioning, and transferring patients.
- Followed all policies and procedures to maintain safe hospital setting.
- Participated in all training and continuing education. Maintains licensure to meet Federal, State, and accreditation standards.
Education
GED - General
Skills
Comfortable in PC environments; Proficient in Microsoft Office; Cerner (ACE IT) system
Providing patient and environmental safety
Vital signs and patient observation
Knowledgeable in medical terminology
Strong organizational skills and excellent communication skills
Knowledge in Point Click Care
Certification
- Certified Nursing Assistant License #254864 Baton Rouge, Louisiana November 2004-2012.
- Certified Nursing Assistant License #10085429 Houston, Texas April 2012-Present
- Basic Life Support, American Heart Association expiration date 5/2028
- Phlebotomy In House Houston Methodist Hospital
- Certified Nursing Assistant License #A054842 South Dakota December 2021-2026
- Certified Nursing Assistance License#MO025242201953 Missouri December 2021-2026
- Certified Nursing Assistance License #TN01364730 Tennessee December 2021-2026
- Certified Nursing Assistance License #NC61361930 Washington October 2022-Present
Timeline
CNA /Unit Secretary
Queen Anne Healthcare
06.2024 - CurrentRead More
Travel CNA
Queen Anne Healthcare
08.2022 - 05.2024Read More
Travel CNA
Vancouver Specialty & Rehabilitative Care
02.2022 - 07.2022Read More
Certified Nurses Assistance/Unit Administrative Assistance
Houston Methodist The Woodlands Hospital
12.2018 - 02.2022Read More
Certified Nursing Assistant; Rehabilitation Unit
Encompass Health Rehabilitation Hospital, The Woodlands, TX
03.2015 - 01.2018Read More
Staffing and Central Supply Lead
Villa Tuscana, Houston, TX
07.2012 - 02.2015Read More
Certified Nursing Assistant
Ollie Steel Burden Manor, Baton Rouge, LA
02.2008 - 02.2012Read More
Certified Nursing Assistant
Saint Claire Manor, Baton Rouge, LA
11.2004 - 02.2008Read More
Heartland High
GED from General
Read More