LaKisha Whitehead
Macomb,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Contract Specialist
Department Of Defense
Warren, MI
10.2018 - Current
- I managed the entire procurement cycle, which involved planning, reviewing, soliciting, awarding, and administering contracts. The goal was to ensure that there was a seamless transition at all levels of procurement.
- Additionally, I tracked contract milestones and updated stakeholders regularly to facilitate project progress.
- To optimize acquisition strategies, I conducted thorough market research and prepared contracts for approval. This helped to ensure that the procurement process was carried out effectively and efficiently.
Business Support Specialist
Comerica Bank
Livonia, MI
01.2016 - 10.2018
- Conducted regular audits of internal processes and procedures, identifying areas for improvement and implementing necessary changes.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Enhanced business operations by streamlining processes and implementing new systems.
Finances Assistant / Computer Assistant
The Life
Redford, MI
10.2015 - 10.2018
- Provided technical support for hardware and software issues, reducing downtime for users.
- Aid in interpreting information regarding automation systems and computer hardware/software.
- Monitor webpage and update information as necessary
- Prepare financial statements
- Create, print, and distribute weekly payroll checks
- Created different technical documentation, and system documentation, “how to” guides, and self-help references.
- Collecting, collating, and carrying out complex data analysis in support of management
Education
MBA - Business Administration
Lawrence Technological University
Southfield, MI12.2013
Master of Science - Management Information Systems
Lawrence Technological University
Southfield, MI12.2011
Bachelor of Science - Communications Technology
Eastern Michigan University
Ypsilanti, MI12.2005
Skills
- Verbal Communication
- Team Management
- Dependable and Responsible
- Multitasking Abilities
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Customer service
- Data analysis
- Technical Documentation
- Troubleshooting and diagnosis
Accomplishments
Leadership Award for Excellence May 2022
Timeline
Contract Specialist
Department Of Defense
10.2018 - Current
Business Support Specialist
Comerica Bank
01.2016 - 10.2018
Finances Assistant / Computer Assistant
The Life
10.2015 - 10.2018
MBA - Business Administration
Lawrence Technological University
Master of Science - Management Information Systems
Lawrence Technological University
Bachelor of Science - Communications Technology
Eastern Michigan University