LaKisha Whitehead
Macomb,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Contract Specialist
Department Of Defense
10.2018 - Current
- I managed the entire procurement cycle, which involved planning, reviewing, soliciting, awarding, and administering contracts. The goal was to ensure that there was a seamless transition at all levels of procurement.
- Additionally, I tracked contract milestones and updated stakeholders regularly to facilitate project progress.
- To optimize acquisition strategies, I conducted thorough market research and prepared contracts for approval. This helped to ensure that the procurement process was carried out effectively and efficiently.
Business Support Specialist
Comerica Bank
01.2016 - 10.2018
- Conducted regular audits of internal processes and procedures, identifying areas for improvement and implementing necessary changes.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Enhanced business operations by streamlining processes and implementing new systems.
Finances Assistant / Computer Assistant
The Life
10.2015 - 10.2018
- Provided technical support for hardware and software issues, reducing downtime for users.
- Aid in interpreting information regarding automation systems and computer hardware/software.
- Monitor webpage and update information as necessary
- Prepare financial statements
- Create, print, and distribute weekly payroll checks
- Created different technical documentation, and system documentation, “how to” guides, and self-help references.
- Collecting, collating, and carrying out complex data analysis in support of management
Education
MBA - Business Administration
Lawrence Technological University
Southfield, MI12.2013
Master of Science - Management Information Systems
Lawrence Technological University
Southfield, MI12.2011
Bachelor of Science - Communications Technology
Eastern Michigan University
Ypsilanti, MI12.2005
Skills
- Verbal Communication
- Team Management
- Dependable and Responsible
- Multitasking Abilities
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Customer service
- Data analysis
- Technical Documentation
- Troubleshooting and diagnosis
Accomplishments
Leadership Award for Excellence May 2022
Timeline
Contract Specialist
Department Of Defense
10.2018 - Current
Business Support Specialist
Comerica Bank
01.2016 - 10.2018
Finances Assistant / Computer Assistant
The Life
10.2015 - 10.2018
MBA - Business Administration
Lawrence Technological University
Master of Science - Management Information Systems
Lawrence Technological University
Bachelor of Science - Communications Technology
Eastern Michigan University