Lakyn Berry
Bluffs,IL
Summary
Dynamic professional with experience at Walmart as a Digital Shopper, excelling in problem resolution and digital tool utilization. Proven ability to enhance customer satisfaction through effective communication and team collaboration. Developed engaging activities at the Boys and Girls Club, fostering strong relationships and community involvement. Committed to delivering exceptional service and innovative solutions.
Overview
4
4
years of professional experience
Work History
Digital Shopper
Walmart
Jacksonville, IL
10.2023 - Current
- Assisted customers with product selection and navigation of digital shopping platforms.
- Managed online inventory and ensured product availability for seamless customer experience.
- Responded to customer inquiries, providing timely support and issue resolution via digital channels.
- Collaborated with team members to enhance online shopping processes and improve user satisfaction.
- Trained new staff on digital tools and best practices for customer engagement online.
Activity Specialist
Boys and Girls Club of America
Jacksonville, IL
01.2022 - 10.2023
- Developed and implemented engaging activities tailored to diverse age groups.
- Collaborated with team members to enhance program quality and participant satisfaction.
- Established positive relationships with families, enhancing community involvement in club activities.
Education
Ultrasound Technician - Medical Technology
Lincoln Land Community College
Springfield, Illinois, ILSkills
- Problem resolution
- Team collaboration
- Activity development
- Communication skills
- Time management techniques
- Digital tool utilization
- Relationship building
Timeline
Digital Shopper
Walmart
10.2023 - Current
Activity Specialist
Boys and Girls Club of America
01.2022 - 10.2023
Ultrasound Technician - Medical Technology
Lincoln Land Community College