Lam Yim
Queens,NY
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.
To seek and maintain part or fulltime position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
Project Call Wireless
10.2018 - 02.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Communication with customers professionally and proactively to provide product information and advice.
- Processed payments and provided receipts to establish proof of transaction.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
Sales Associate
T-Mobile
08.2017 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
BBA - Finance
Baruch College of The City University of New York
New York, NY12.2023
Skills
- Sales Development
- Inventory Control
- Business Development
- Payment Processing
- Promotional Support
- Upselling
Timeline
Sales Associate
Project Call Wireless
10.2018 - 02.2022
Sales Associate
T-Mobile
08.2017 - 10.2018
BBA - Finance
Baruch College of The City University of New York
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