Lamarr James
Parrish,FL
Summary
Delivering Results in Operations While Serving as a Strategic Business Partner Operations Professional and Military Veteran with 9 years of proven experience interacting and collaborating with multiple levels of management and diverse cultural audiences. Accomplished measurable results while leading 20 personnel in a dynamic, fast - paced environment. Possess a comprehensive background in Operational Management, Logistics, Security, and Training/Development derived from conducting domestic and global operations. Utilized understanding of mechanics, technical procedures, safety compliance, and company regulations to support vehicle and programs valued in excess of $2M. Demonstrated history of producing high quality project results and possesses an innate talent for quickly mastering technology and new concepts. Possess extensive knowledge in leadership, strategic planning, risk management and customer service. Recipient of multiple awards for outstanding performance and professionalism in the United States Army. Career supported by vast operational experience. Leadership | Team Building Operations Management Strategic Planning | Logistics Supervision | Management Quality Improvement Policy Implementation Complex Problem Solver Training | Development Microsoft Office Suite Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
14
14
years of professional experience
Work History
Intake Specialist
Sarasota Housing Authority
02.2023 - 07.2023
- Salary - $40,000 annually / 40 hours a week.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Built relationships with community agencies for timely service referrals.
- Facilitated client access to supportive services such as housing and job placement.
- Coordinated multidisciplinary teams to facilitate and deliver necessary client services.
- Trained and supervised new intake staff to deliver high-quality client care.
- Liaised between clients and healthcare providers to maintain continuity of care.
Senior Operations Manager
United States Army
08.2018 - 05.2020
- Salary $70,000 annually.
- Supervised and led 10+ personnel; provided education and guidance in numerous fields of training
- Improved the overall efficiency of organizational readiness
- Implemented safety mitigation procedures that upheld the safety protocol in all performed tasks with zero injuries or negative results
- Aided in organization and maintenance of vehicles and equipment with values of approximately $2M
- Collaborated with contractors, service members and other contingent personnel to resolve specific site security issues; duties and responsibilities included safety procedures, and unauthorized surveillance of the site
- Coordinated with the leadership to standardize service member’s job duties and responsibilities and implemented new ideas on our current Standard Operating Procedures
- Controlled and maintained equipment worth $7M+; provided guidance to subordinates and peers on the proper procedures of a military care of the equipment
- Collaborated with key stakeholders, subject matter experts and modernized instructional delivery and enhanced quality of training and student satisfaction
- Patrolled areas and allowed restricted area access for authorized personnel; supervised operation and organizational maintenance of weapons systems and specialized equipment
- Anticipated future organizational needs and built training plans resulting in a platoon that achieved success in a dynamic, ambiguous, and chaotic environment
- Planned, managed and continually assessed operational risk management protocols for employee safety and vehicle operability
Operations Manager
United States Army
04.2012 - 08.2018
- Salary $55,000 annually.
- Oversaw the work performance of 10+ employees
- Oversaw the maintenance, operational readiness, and accountability of all assigned equipment valued at $100K+
- Maintained 100% accountability of all assigned equipment of self and team members with zero loses during numerous military operations and training
- Served as the primary instructor and advisor in the matters of tactics, personnel management and junior leader development, Served as subject matter expert on physical readiness, mental readiness, weapons proficiency, medical skills proficiency and the leader development of subordinates within team
- Assessed training at all levels and provided feedback to appropriate levels of leadership; accomplished a 95% operational readiness
- Provided monthly reports, after action reports and training evaluations on the status of classes; improved organizational processes, enhanced lines of communication and training effectiveness
Correction Officer
Augusta State Medical Prison
01.2011 - 01.2012
- Salary $38,000 annually 40 hours a week.
- Enforced regulations through effective communication and the use of progressive sanctions Supervised daily activities of inmates, Maintained accountability of all inmates within facility
- Escorted prisoners back and forth to the institution, courtroom, medical facilities, and other destinations
- Wrote reports and filled out daily logs specifying inmate conduct and inmate status during shift assignments; resulted in 100% accountability rate of inmates and employees’ safety
- Participated in the rehabilitation efforts for inmates by providing and scheduling work assignments, counseling’s and educational opportunities
- Inspected cells and other areas within the premise; inspection included checks for unsanitary conditions, contraband, security inspections and any evidence of violations of rules
- Supervised the daily activities of inmates; ensured inmate compliance of rules, regulations and procedures
- Performed duties as a control center officer, mailroom, medical security, field tower, gate officer and perimeter security; provided emergency response whenever necessary measure were needed
- Coordinated and supervised inmate movements and accountability by monitoring inmates; ensured inmates compliance to rules, regulations and procedures
- The ability to enforce local, state, and/or federal laws and regulations in a law enforcement capacity is demonstrated by having specialized work experience equivalent to at least the next lower grade level for at least one year. Capable in arranging and directing examinations, making captures, serving court orders (warrants), utilizing guns, and managing people in an enticing, prudent, and creative way.
- Arranged and directed examinations to find stowed away stash and security infringement all through the jail and its environmental factors.
- Enforced State regulations through efficient communication and gradual punishments.
- Ensured compliance with identification checks and discovered any contraband violations by conducting vehicle stops and investigations on visitors to the prison. Made captures while essential, maintaining the law.
HVAC Contractor
Ayres Air Conditioning
07.2023 - Current
- Improved HVAC system efficiency by conducting regular maintenance and troubleshooting tasks.
- Conducted thorough diagnostics on malfunctioning systems, identifying root causes and implementing effective repairs to restore functionality swiftly.
- Established long-term relationships with clients by delivering consistent high-quality service and support for their HVAC needs.
- Maintained meticulous records of completed projects, client communications, and equipment inventory to ensure organized operations within the business.
- Implemented customized solutions to complex HVAC issues, achieving optimal indoor air quality.
- Collaborated with architects and engineers, ensuring seamless integration of HVAC systems in building designs.
- Successfully completed numerous large-scale commercial projects within budget and on time, showcasing expert project management skills.
Education
Bachelor Of Religious Studies - Religion
American Public University System
Charles Town, WV07.2024
Skills
- TECHNICAL SKILLS
- Software:
- Microsoft Office
- Operating Systems: Mac / Microsoft Windows
- Staff Management
- Contract Development
- Workflow Planning
- Cultural Awareness
- Conflict Mediation
- Team Leadership
Additional Information
- SPECIALIZED TRAINING , United States Army Advanced Leaders Course | United Stated Combat Life Saver Course NOTABLE AWARDS Army Commendation (2x) | Army Achievement Medal Recipient (5x)
Timeline
HVAC Contractor
Ayres Air Conditioning
07.2023 - Current
Intake Specialist
Sarasota Housing Authority
02.2023 - 07.2023
Senior Operations Manager
United States Army
08.2018 - 05.2020
Operations Manager
United States Army
04.2012 - 08.2018
Correction Officer
Augusta State Medical Prison
01.2011 - 01.2012
Bachelor Of Religious Studies - Religion
American Public University System