Lamauri Stackhouse
Summary
Developed leadership and team coordination skills in fast-paced environment, focusing on operational efficiency and staff development. Excel in conflict resolution and process optimization, ensuring smooth operations and high customer satisfaction. Seeking to leverage these transferrable skills in new and challenging field.
Overview
2
2
years of professional experience
Work History
Shift Lead
Zaxbys
01.2024 - 08.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
Produce Clerk
Harris Teeter Grocery Store
11.2022 - 11.2023
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
Crew Trainer
McDonald's Restaurant
03.2022 - 04.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
North Carolina Central University
Durham, NC05.2028
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Workplace safety
- Microsoft
- Problem-solving
- Team leadership
- Strong verbal and written communication
- Time Management
Timeline
Shift Lead
Zaxbys
01.2024 - 08.2024
Produce Clerk
Harris Teeter Grocery Store
11.2022 - 11.2023
Crew Trainer
McDonald's Restaurant
03.2022 - 04.2023
High School Diploma -
North Carolina Central University