Lamees Hakeem
Orlando,FL
Summary
Throughout my professional endeavors, I have embraced challenges with enthusiasm, cultivated strong interpersonal skills, and continuously sought opportunities for growth and improvement. As I seek new opportunities, I am eager to leverage my diverse skill set and unwavering commitment to excellence in delivering exceptional service and contributing to the success of any team or organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
WAITRESS
Siné Irish Pub
2023.06 - 2024.07
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
- Streamlined order processing for increased efficiency through clear communication with kitchen staff
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
FRONT DESK MANAGER
Virginia Surgical Center
2020.10 - 2023.04
- Enhanced patient satisfaction by promptly handling guest feedback and delivering exceptional service, leading to increased repeat business
- Streamlined check-in and check-out processes to enhance patient experience
- Provided mentorship and training to new employees, creating supportive work environment that promoted professional development
- Applied refined techniques to drive improved results.
RECEPTIONIST
ATS Electronics
2016.05 - 2021.06
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Scheduled house calls to provide technical service for electronic devices, ordered necessary replacement parts, and effectively managed costs to ensure client satisfaction
- Maintained organized reception area with updated materials, contributing to welcoming environment for visitors.
RECEPTIONIST
Chantilly Medical Center
2016.05 - 2020.04
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Scheduled house calls to provide technical service for electronic devices, ordered necessary replacement parts, and effectively managed costs to ensure client satisfaction.
VOLUNTEER
Luxxery
2015.07 - 2015.08
- Assisted surgeons during operations to enhance understanding of medical techniques
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor's of Science in Psychology -
Virginia Commonwealth University
Richmond, VA12.2024
High School Diploma - undefined
James Madison High School
Vienna, VA06.2017
Skills
- Customer Service
- Sales Expertise
- Problem-Solving
- Administrative Skills
- Adaptability
- Leadership Skills
Languages
Arabic
Certification
- Lifeguard certification through Ellis
- PDO threads and PRP through Empire Medical
Timeline
WAITRESS
Siné Irish Pub
2023.06 - 2024.07
FRONT DESK MANAGER
Virginia Surgical Center
2020.10 - 2023.04
RECEPTIONIST
ATS Electronics
2016.05 - 2021.06
RECEPTIONIST
Chantilly Medical Center
2016.05 - 2020.04
VOLUNTEER
Luxxery
2015.07 - 2015.08
Bachelor's of Science in Psychology -
Virginia Commonwealth University
High School Diploma - undefined
James Madison High School
- Lifeguard certification through Ellis
- PDO threads and PRP through Empire Medical
Similar Profiles
Lamees HakeemLamees Hakeem
WAITRESS at Siné Irish PubWAITRESS at Siné Irish Pub
Teddy EubanksTeddy Eubanks
Server at The Pub Irish PubServer at The Pub Irish Pub
Uchenna ChinwezeUchenna Chinweze
Doorman at O'Rielly's Newfoundland Irish PubDoorman at O'Rielly's Newfoundland Irish Pub