Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lametra Patten

Columbia,SC

Summary

To maintain a position as a Medical Assistant or Medical Administrative Assistant where I can utilize as well as enhance my skills while showing initiative and being aware of me responsibilities.

Overview

18
18
years of professional experience

Work History

Guide

Assurance IQ (Remote) 1099
08.2021 - Current
  • Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
  • Developed customized tour itineraries for diverse groups, ensuring a memorable and enjoyable trip.
  • Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.

Appointment Scheduler

Call 4 Health (Remote)
07.2017 - 04.2020
  • Scheduled Patient appointments for three different doctor's.
  • Transfer calls for anything other than Scheduling appointments.
  • Scheduled appointments through EMR system eClinicalWorks.

Switchboard Receptionist

Carolina Musculoskeletal Institute
08.2013 - 03.2017
  • Contributed to team efficiency by assisting with administrative tasks when switchboard duties allowed.
  • Exemplified versatility by stepping in as needed to support other team members during busy periods or absences.
  • Provided exceptional customer service, addressing inquiries and providing company information as needed.
  • Assisted in streamlining office operations by accurately directing calls to the correct personnel.

Administrative Assistant

Family Med Center
07.2010 - 08.2011
  • Schedule appointments for new and returning Patients.
  • Verify Insurance/Collect co-pays and old balances.
  • Referrals and Prior Authorizations.
  • Filing Charts and Medical records.


Medical Assistant

Dr. Gasnel E. Bryan MD.
03.2006 - 05.2010
  • Call Patients to the back to get vital signs.
  • Draw blood, give Injections.
  • Set-up and Assist with pap smears.
  • Ear lavage's, EKG's, Non-Stress test.
  • Urine Cultures, Sterilize instruments using Autoclave.

Education

No Degree - Medical Assisting

National Institute of Technology
Southfield, MI
04.2003

Skills

  • Clinical Skills- EKG's, Injections, Surgical Assisting, Vital Signs, CPR Certified, Venipuncture
  • Administrative Skills- Microsoft Word 10, Medical Terminology, Billing/Filing, CPT/ICD-10, Charting, PDR
  • Personal Skills- I maintain a positive professional attitude, demonstrate strong leadership skills, team player, and always willing to acquire new skills

Timeline

Guide

Assurance IQ (Remote) 1099
08.2021 - Current

Appointment Scheduler

Call 4 Health (Remote)
07.2017 - 04.2020

Switchboard Receptionist

Carolina Musculoskeletal Institute
08.2013 - 03.2017

Administrative Assistant

Family Med Center
07.2010 - 08.2011

Medical Assistant

Dr. Gasnel E. Bryan MD.
03.2006 - 05.2010

No Degree - Medical Assisting

National Institute of Technology

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Lametra Patten