Lamont Way-Winslow
Worcester,MA
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier
Acme Smoke Shop
Jamaica Plain, Massachusetts
05.2022 - 04.2025
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Laborer
Leclair Carpentry
Worcester, Massachusetts
06.2020 - 05.2022
- Worked with team members to ensure efficient workflow throughout the day.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Completed variety of physical labor tasks.
- Cut materials into specified sizes for installation using tile cutters and power saws.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Education
Associate of Science - Human Services
Quinsigamond Community College
Worcester, MA05-2026
Skills
- Customer service
- Effective communication
- Time management
- Basic computer literacy
- Organizational skills
Affiliations
- Enjoy Gaming and playing basketball.
Timeline
Cashier
Acme Smoke Shop
05.2022 - 04.2025
Laborer
Leclair Carpentry
06.2020 - 05.2022
Associate of Science - Human Services
Quinsigamond Community College
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