Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lan Nguyen

Eagan,Minnesota

Summary

Energetically contributed to Walgreens Boots Alliance as a Pharmacy Technician, showcasing exceptional problem-solving skills and a customer-focused approach. Excelled in operations support and team collaboration, significantly enhancing efficiency and service quality. Renowned for a calm demeanor and meticulous attention to detail, I consistently exceeded project and customer service expectations. Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. A Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Pharmacy Technician

Walgreens Boots Alliance
Eagan, Minnesota
10.2023 - 08.2024
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Answered telephones to respond to questions or requests.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Operated cash registers to accept payments from customers.
  • Entered prescription information into computer databases.

Customer Solution Coordinator

GN Resound
Bloomington, Minnesota
10.2016 - 09.2023
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Resolved customer complaints or answered customers' questions.
  • Ensured compliance with company policies and procedures related to project management activities.

Education

Associate of Applied Science - Cosmetology

St. Paul College
Saint Paul, MN
05-2025

Skills

  • Problem-solving skills
  • Operations support
  • Team collaboration
  • Customer focus
  • Dependable
  • Positive and professional
  • Time management
  • Multitasking and organization
  • Calm demeanor
  • Attention to detail

Languages

Vietnamese
Native/ Bilingual

Timeline

Pharmacy Technician

Walgreens Boots Alliance
10.2023 - 08.2024

Customer Solution Coordinator

GN Resound
10.2016 - 09.2023

Associate of Applied Science - Cosmetology

St. Paul College
Lan Nguyen