Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Availability
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Lana Brinzan

Lana Brinzan

Delray Beach,FL

Summary

High-performing Operations Manager with ten years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Overview

16
16
years of professional experience

Work History

Operations Manager

CVS Health
Delray Beach, FL
10.2020 - Current
  • Supervised, assigned and directed activities of the store’s crew.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Managed scheduling, training and inventory control.

Operations Manager

I&Y Generation Partners
Weston, FL
03.2014 - 05.2020
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Recruited, hired and trained crew members.
  • Managed inventory and sales

Benefits Administrator

Logos Capital Management
Basking Ridge, NJ
03.2007 - 03.2014
  • Managed employee benefit and compensation procedures.
  • Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
  • Checked accuracy and completeness of benefits applications and documents.

Education

Master - Health Care Administration

Seton Hall University
05.2011

Skills

  • Management Team Building
  • Personnel training & development
  • Customer Service Management
  • Problem-Solving
  • Goal Setting
  • Team Leadership
  • Decision Making
  • Process Improvement Strategies
  • Solutions Development
  • Inventory Management

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Boosted customer satisfaction ratings by 30% in under four months.
  • Created highly effective new program that significantly impacted efficiency and improved operations.

Timeline

Operations Manager

CVS Health
10.2020 - Current

Operations Manager

I&Y Generation Partners
03.2014 - 05.2020

Benefits Administrator

Logos Capital Management
03.2007 - 03.2014

Master - Health Care Administration

Seton Hall University

Work Availability

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morning
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