Lana Butler
Shawnee
Summary
Dynamic professional seeking a full-time or part-time role that offers meaningful challenges and opportunities for growth. Strong interpersonal skills, effective time management, and problem-solving abilities drive a commitment to delivering exceptional results. Eager to contribute to a collaborative team environment while continuously enhancing personal and professional development. Prepared to tackle complex tasks and foster positive relationships that support organizational success.
Overview
23
23
years of professional experience
Work History
Elected Secretary
Sac and Fox Nation
09.2021 - 09.2025
- oversight of all records
- Enhanced functionality of all committees
- Streamlined enrollment for over 4000 members by implementing effective strategies
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained daily report documents, memos and invoices.
- Liaised between clients and vendors and maintained effective lines of communication.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Benefits Coordinator
BlackHawk Health Center
04.2019 - 09.2021
- Schedule patient appointment
- Answer phone
- Updated patients information
- Scheduled appointments and conducted follow-up calls to patients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
Medical Billing Coordinator
Dr. Harry C. Fisher DO
05.2002 - 03.2019
- Biller, Coder, receptions and posted
- Insurances payments
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Expedited benefit delivery by establishing working relationships with benefit providers.
Education
High School Diploma - Medical Technology
City College of Norman, Oklahoma
Norman, OKGraduate Certificate - Medical Technology
City College of Norman, Oklahoma
Norman, OKSkills
- Phone reception
- Office correspondence
- Letter writing
- Requisition processing
- Database administration
- Payment posting
- Multi-line phone systems
- Accounts receivable and payable
- Appointment coordination
- Keyboarding skills
- Verbal and written communication
- HIPAA guideline compliance
- Inter-office communications
- Customer service
- Business correspondence
Timeline
Elected Secretary
Sac and Fox Nation
09.2021 - 09.2025
Benefits Coordinator
BlackHawk Health Center
04.2019 - 09.2021
Medical Billing Coordinator
Dr. Harry C. Fisher DO
05.2002 - 03.2019
High School Diploma - Medical Technology
City College of Norman, Oklahoma
Graduate Certificate - Medical Technology
City College of Norman, Oklahoma