Lana Daye
Greenville,North Carolina
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
The Autism Society of North Carolina
Greenville, North Carolina
08.2024 - Current
- Built strong and trusting rapport with clients and loved ones.
- Assisted individuals in learning and developing new skills.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Provided guidance and support to ensure the the safety of individuals served.
- Assisted in planning and implementing recreational activities for participants.
- Developed relationships with the families of those receiving services to ensure continuity of care.
Beverage Cart Attendant
Treyburn Country Club
Durham, North Carolina
06.2023 - Current
- Maintained cart cleanliness, restocked items as needed, and kept track of inventory levels
- Stayed ahead of the evolving calendar of events, anticipating customer needs and stocking items on the cart
- Took inventory and restocked beverage carts before and during shifts
- Resolved customer complaints quickly and professionally to maintain positive relationships with guests
- Operated cash register efficiently and accurately to process payments
Team Member
Chick Fil A
Holly Springs, NC
01.2020 - 05.2023
- Responded quickly to meet customer needs and resolve problems
- Take customer's orders correctly
- Make sure the restaurant is clean for customers
- Bagging food and making sure customers have everything they need
- Provided efficient and courteous service to customers at all times
Team Member
Chipotle
Holly Springs, NC
11.2021 - 08.2022
- Performed opening and closing duties, including store cleaning and restocking
- Sorted, labeled, and dated merchandise to prevent expirations and product losses
- Make sure customers are satisfied with their food
- Use the POS system to charge customers for their food
Education
BACHELOR OF SCIENCE (B.S.) - CRIMINAL JUSTICE
East Carolina University
Greenville, NC, US05.2027
Skills
- Guest Services
- Process Transactions
- Phone Inquiries
- Verbal and written communication
- Crisis management
- Multitasking and organization
- First aid and CPR
- Problem-solving
- Goal setting
- Decision-making support
- Empathy and patience
- Cultural awareness
Accomplishments
- A/B Honor Roll
Affiliations
- DECA Club
- Criminal Justice Student Organization
Timeline
Direct Support Professional
The Autism Society of North Carolina
08.2024 - Current
Beverage Cart Attendant
Treyburn Country Club
06.2023 - Current
Team Member
Chipotle
11.2021 - 08.2022
Team Member
Chick Fil A
01.2020 - 05.2023
BACHELOR OF SCIENCE (B.S.) - CRIMINAL JUSTICE
East Carolina University
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