Summary
Overview
Work History
Education
Skills
Timeline
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Lana Khabbazeh

Talent Recruiter For Central North America And Canada
Chicago,IL

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Talent Recruiter

Abercrombie & Fitch
Chicago, IL
06.2021 - Current
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Trained store teams on best practices to recruit and staff challenging locations and markets.
  • Collaborated with hiring managers (RMs, DMs and HOSs) to understand job requirements and expectations.
  • Operated and maintained applicant tracking and candidate management systems.
  • Developed recruiting strategies to identify qualified candidates and build network.

General Manager

Abercrombie & Fitch
Chicago, IL
01.2022 - 07.2023
  • Developed store management team to drive year-over-year business growth while leading operations, strategic visuals, and long-range planning for staffing.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of opportunities.
  • Provided insightful business and market knowledge to cross functional partners including the CEO, Global Brand President and SVP during multiple store visits.

Store Manager

Hollister
Chicago Ridge, IL
10.2019 - 12.2020
  • Managed all responsibilities for staffing, training, developing, and retaining both part time and full time staff, including career development for management.
  • Accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization.
  • Upheld company standards and policies, with a focus on store experience by ensuring a high level of customer engagement.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Trained and guided team members to maintain high productivity and performance metrics.

Assistant Manager

Abercrombie & Fitch
Boca Raton, FL
02.2017 - 02.2019
  • Led and motivated a team of sales associates to achieve store goals.
  • Ensured that all customers receive excellent service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge, and offering assistance when needed
  • Monitor associate performance and provide feedback on areas for improvement
  • Assist in the training and development of new associates
  • Maintain an awareness of all promotions and advertisements
  • Accurately operate cash register, process payments, and maintain proper security procedures.
  • Manage stockroom organization and replenishment processes.
  • Develop and implement strategies to increase customer engagement and drive sales.
  • Analyze sales reports and identify trends to maximize profitability
  • Create weekly schedules to ensure adequate coverage while controlling labor costs.
  • Handle customer complaints and escalations with professionalism and empathy.

Education

Bachelor of Arts - Psychology

Florida Atlantic University
Boca Raton, FL
08.2012 - 08.2016

Skills

    Recruitment strategies

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Timeline

General Manager

Abercrombie & Fitch
01.2022 - 07.2023

Talent Recruiter

Abercrombie & Fitch
06.2021 - Current

Store Manager

Hollister
10.2019 - 12.2020

Assistant Manager

Abercrombie & Fitch
02.2017 - 02.2019

Bachelor of Arts - Psychology

Florida Atlantic University
08.2012 - 08.2016

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Lana KhabbazehTalent Recruiter For Central North America And Canada