Summary
Overview
Work History
Education
Skills
Certification
Technology And Tools
Accomplishments
Timeline
Generic
Lana Kudo

Lana Kudo

REALTOR | BUYER & SELLER SPECIALIST
Longmeadow,MA

Summary

Dynamic and relationship-driven Realtor with over a decade of experience in sales, business management, and client services. With a sharp eye for market trends and a personal history in real estate investing, I bring both expertise and empathy to every transaction. Whether helping first-time buyers, savvy investors, or homeowners preparing to sell, I guide my clients with clear communication, smart strategy, and hands-on support from start to close. Backed by Cuoco & Co Real Estate’s unmatched marketing and negotiation power, I’m dedicated to protecting your investment and maximizing results.

Overview

21
21
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
1
1
Language

Work History

Realtor

Cuoco & Co Real Estate
Longmeadow, Massachusetts
02.2023 - Current
  • Company Overview: Dynamic and relationship-driven Realtor with over a decade of experience in sales, business management, and client services. Backed by Cuoco & Co Real Estate’s unmatched marketing and negotiation power.
  • Represent buyers and sellers across Western Massachusetts with tailored real estate strategies.
  • Deliver expert guidance through all phases of the transaction—from pre-approval to closing day.
  • Coordinate showings, inspections, contracts, and timelines with clarity and efficiency.
  • Maintain strong local connections and access to exclusive off-market properties.
  • Educate clients on lending, inspections, appraisals, and offer competitiveness in today’s market.
  • Dynamic and relationship-driven Realtor with over a decade of experience in sales, business management, and client services. Backed by Cuoco & Co Real Estate’s unmatched marketing and negotiation power.

Real Estate Investor & Landlord

Self-Employed
Springfield , MA
01.2006 - Current
  • Purchased, managed, and sold multiple investment properties with high ROI.
  • Negotiated contracts, screened tenants, and oversaw renovations and property maintenance.
  • Built long-standing tenant relationships through responsiveness and high property standards.

Branch Manager

Citizens Bank
Springfield , MA
01.2010 - 01.2021
  • Company Overview: Led a successful branch operation, consistently exceeding sales and service goals.
  • Led a successful branch operation, consistently exceeding sales and service goals.
  • Managed a team of 8 employees and handled high-volume client needs.
  • Provided financial education and lending solutions to customers—a skill now used to guide buyers through mortgage processes.
  • Recognized for regional top performance and client satisfaction.
  • Led a successful branch operation, consistently exceeding sales and service goals.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Jewelry Sales & Appraisals

Hannoush Jewelers
Springfield , MA
01.2004 - 01.2010
  • Specialized in high-value transactions, detailed appraisals, and trust-based client relationships.
  • Developed precision in pricing and client communication—skills now used in pricing homes and negotiating offers.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Resolved problems, improved operations and provided exceptional service.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

B.A. - Business Management

Springfield Technical Community College
Springfield, MA
09.2005 - 06.2009

B.A. - Digital Marketing

Bay Path University
Longmeadow, MA
09.2021 - 06.2025

Skills

Certification

Licensed Real Estate Agent (MA)

Technology And Tools

  • Canva
  • Instagram
  • Facebook Ads
  • Microsoft Office
  • Google Workspace
  • AI Tools (e.g., ChatGPT) for client follow-up, content, and branding

Accomplishments

  • Certified Buyer Representative: Trained to represent buyers with expert negotiation, in-depth market analysis, and guidance through every stage of the home-buying process.
  • Helped first-time buyers secure homes in competitive markets by crafting winning offers and navigating mortgage and inspection challenges with confidence.
  • Educated buyers on financing options, down payment programs, and market timing to ensure smart, informed decisions.
  • Certified Listing Specialist: Skilled in pricing strategy, home staging, and marketing homes to sell quickly and for top dollar.
  • Leveraged targeted digital campaigns and off-market strategies to attract qualified buyers and generate multiple offers.
  • Partnered with sellers to prep, price, and position their homes—resulting in average sales 103% over asking price.

Timeline

Realtor

Cuoco & Co Real Estate
02.2023 - Current

B.A. - Digital Marketing

Bay Path University
09.2021 - 06.2025

Branch Manager

Citizens Bank
01.2010 - 01.2021

Real Estate Investor & Landlord

Self-Employed
01.2006 - Current

B.A. - Business Management

Springfield Technical Community College
09.2005 - 06.2009

Jewelry Sales & Appraisals

Hannoush Jewelers
01.2004 - 01.2010
Lana KudoREALTOR | BUYER & SELLER SPECIALIST
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