Lana Mellott
Needmore,PA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at JLG Industries. Expert in inventory management and team collaboration, I significantly improved material flow and production efficiency. Skilled in customer service and problem-solving, consistently exceeding performance targets.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Blue Goose Fruit Market & Bakery
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
Bath Attendant
Berkeley Springs State Park
Berkeley Springs, WV
02.2024 - Current
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
Material Specialist
JLG Industries
Greencastle, PA
04.2023 - 02.2024
- Optimized material flow by developing and maintaining effective storage strategies, reducing retrieval time.
- Developed comprehensive training programs for new hires, ensuring thorough understanding of departmental operations and procedures.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Reduced waste by closely monitoring material usage and adjusting order quantities as needed.
- Ensured timely delivery of materials by coordinating with suppliers, transportation providers, and internal departments.
- Resolved discrepancies between purchase orders and received goods promptly, minimizing potential delays or disruptions to manufacturing processes.
- Controlled stock levels by setting appropriate reorder points and safety stocks, ensuring sufficient materials were available to meet production needs.
Assembler
JLG Industries
Greencastle, PA
08.2018 - 04.2023
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Collaborated effectively with team members to meet production targets consistently.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Followed outlined specifications to implement assembly plans.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
- Collaborated with team members to improve production processes and maintain quality standards.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
- Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
- Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
- Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
Education
Business -
Hancock Middle Senior High School
Hancock06.2006
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Listening Skills
- Reliable and punctual
- Excellent people skills
- Goal-Oriented
- Exceptional customer service
- Outgoing Personality
- Cash Handling
- Flexible Schedule
- Cash Register Operation
- Stocking and Receiving
- Client Service
- Store Opening and Closing
Timeline
Bath Attendant
Berkeley Springs State Park
02.2024 - Current
Material Specialist
JLG Industries
04.2023 - 02.2024
Assembler
JLG Industries
08.2018 - 04.2023
Sales Associate
Blue Goose Fruit Market & Bakery
Business -
Hancock Middle Senior High School