Lana Rodgers

• Completed on-time deliveries by choosing best and most efficient routes.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Enhanced customer trust by providing courteous and professional service during deliveries.

• Completed on-time deliveries by choosing best and most efficient routes.
• Managed customer inquiries and complaints in polite and professional manner.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Delivered packages to customer doorsteps and business offices.

Facilitated unloading of freight from trucks, sorting items into designated areas for processing. Arranged clothing for each department to optimize inventory management. Implemented security measures by attaching cables to merchandise, deterring theft.

• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Answered customer questions about sizing, accessories, and merchandise care.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Collect food and grocery orders from multiple restaurants and stores throughout Stanislaus County and deliver those orders to customer residences or workplaces.