Lana Sauls
Ocean Springs,MS
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Recent PharmD graduate looking to pursue a profession in the medical field, within pharmacy or pharmaceutical sales.
Overview
10
10
years of professional experience
Work History
Owner
The Hideaway Restaurant
Ocean Springs, MS
10.2018 - 01.2020
- Developed menu offerings based on customer preferences and market trends.
- Managed daily restaurant operations and staff scheduling.
- Oversaw inventory management and supplier relationships.
- Implemented health and safety regulations to ensure compliance.
- Trained new staff on service standards and operational procedures.
- Fostered a positive dining experience through customer engagement and feedback collection.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Optimized profits by controlling food, beverage and labor costs.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Established standards for quality control, customer service, health and safety regulations.
- Coordinated catering services when requested by customers .
- Created promotions and special events to attract customers and boost sales.
- Responded promptly to customer complaints or issues related to the restaurant's services or products.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Managed food preparation, guest interaction, quality control and customer relations.
Owner
Jubilee Boutique
Ocean Springs, MS
05.2010 - 10.2018
- Managed daily operations and maintained an organized work environment.
- Developed marketing strategies to attract new customers and increase brand visibility.
- Oversaw inventory management and ensured product availability for customers.
- Established relationships with suppliers to negotiate pricing and improve service quality.
- Coordinated staff scheduling to align with peak business hours and customer needs.
- Handled customer inquiries and resolved issues to enhance satisfaction levels.
- Implemented social media campaigns to engage the community and promote services.
- Trained new employees on operational procedures and customer service standards.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Oversaw budgeting and financial management.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Hosted special events to boost brand awareness and increase community engagement.
Education
Doctor of Pharmacy - Pharmacy
William Carey University
Hattiesburg, MS04-2024
Master of Arts - Entertainment Business
Full Sail University
Winter Park, FL05-2011
Bachelor of Arts - Liberal Arts
University of Mississippi
University, MS05-2010
Skills
- Sales leadership
- Inventory management
- Financial management
- Quality control
- Customer engagement
- Brand marketing
- Business administration
- Problem solving
- Medication management
- Customer relationship management
- Patient counseling
- Health and safety regulations
- Inventory control
- Time management
- Hospitality and accommodation
- Immunization administration
Affiliations
- Cooking
- Traveling
- Tennis
- Art
Timeline
Owner
The Hideaway Restaurant
10.2018 - 01.2020
Owner
Jubilee Boutique
05.2010 - 10.2018
Doctor of Pharmacy - Pharmacy
William Carey University
Master of Arts - Entertainment Business
Full Sail University
Bachelor of Arts - Liberal Arts
University of Mississippi
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