Summary
Overview
Work History
Education
Skills
Timeline
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Lanaia Vazquez

Streamwood,IL

Summary

Developed exceptional interpersonal and organizational skills in a fast-paced restaurant environment, seeking to transition into a new field. Proficient in managing guest relations and coordinating reservations while maintaining a welcoming atmosphere. Eager to bring these transferable skills to a new professional setting.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Kumas Corner
Schaumburg, Illinois
07.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs, seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously, while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • I took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions, and addressing concerns.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Maintained a balanced cash drawer with correct money values and accurate documentation.

Sales Associate

Kohls Department Store
Schaumburg, Illinois
11.2023 - 02.2024
  • Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Helped customers locate products, and checked the store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

Streamwood High School
Streamwood, IL
05-2025

Skills

  • Customer service
  • Greeting guests
  • Scheduling
  • Professional phone communication
  • Strong multitasking
  • Active learning
  • Organization skills

Timeline

Restaurant Hostess

Kumas Corner
07.2024 - Current

Sales Associate

Kohls Department Store
11.2023 - 02.2024

High School Diploma -

Streamwood High School

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