Landon Gasses
Lizella,GA
Summary
Dynamic professional with a proven track record at Sonny’s BBQ and Great American Cookie & Marble Slab, excelling in exceptional customer service and safe food handling. Demonstrated ability to exceed performance goals and enhance customer satisfaction through genuine engagement and superior service. Skilled in cash handling and crafting memorable customer experiences, contributing to significant business growth.
Overview
3
3
years of professional experience
Work History
Server
Sonny’s BBQ
04.2024 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cake Decorator
Great American Cookie & Marble Slab
04.2022 - 09.2022
- Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
Education
High School Diploma -
Rutland High School
Macon, GA05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Service prioritization
- Social skills
Accomplishments
Deca Leader, FFA Member, Dual Enrolled Student, College Acceptance and Commitment
Timeline
Server
Sonny’s BBQ
04.2024 - Current
Cake Decorator
Great American Cookie & Marble Slab
04.2022 - 09.2022
High School Diploma -
Rutland High School
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