Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Landon Jenkins

Painesville,OH

Summary

Responsible, hardworking Key Manager with three years in supporting management functions. Led team of baristas to maintain store cleanliness and provide prompt, friendly customer service. Skilled in anticipating, preventing and resolving customer concerns to improve sales and increase repeat business.

Overview

5
5
years of professional experience

Work History

Shift Manager/Key Holder

Starbucks
08.2021 - Current
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Developed detailed plans based on broad guidance and direction.

Kitchen Crew Member

Bobbie's
09.2019 - 04.2020
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Learned other teammates' work tasks to train as backup.

Education

High School Diploma -

Thomas W Harvey High School
Painesville, OH
05-2021

Skills

  • Effective leadership
  • Policy enforcement
  • Scheduling proficiency
  • Health and safety
  • Employee motivation
  • Team management
  • Customer service
  • Operations management

Languages

English
Native or Bilingual
American Sign Language
Limited Working

Timeline

Shift Manager/Key Holder

Starbucks
08.2021 - Current

Kitchen Crew Member

Bobbie's
09.2019 - 04.2020

High School Diploma -

Thomas W Harvey High School

Similar Profiles

CREATE PROFILE
Landon Jenkins