Dedicated customer service professional with strong problem-solving and communication skills. Experienced in training staff and enhancing workflow efficiency to ensure exceptional service delivery.
Overview
3
3
years of professional experience
Work History
CSM
Harps Foods
Poteau
08.2023 - Current
Trained and mentored staff on customer interaction best practices to improve customer satisfaction.
Managed daily customer service operations, ensuring timely resolution of inquiries and complaints.
Resolved customer inquiries and complaints with effective communication skills.
Collaborated with team members to streamline workflow, enhancing overall service efficiency.
Sandwich Artist
Subway
Brookston
01.2023 - 05.2023
Assembled sandwiches tailored to customer specifications, enhancing satisfaction.
Prepared fresh ingredients to ensure quality and flavor in customer orders.
Maintained clean workstations and dining areas, promoting a welcoming environment.
Education
High School Diploma -
Poteau High School
Poteau, OK
05-2025
Some College (No Degree) - Occupational Health And Safety
Carl Albert State College
Poteau, OK
04-2026
Skills
Account management
Customer service
Workflow management
Problem solving
Excellent time management skills
Team building
Communication skills
Timeline
CSM
Harps Foods
08.2023 - Current
Sandwich Artist
Subway
01.2023 - 05.2023
High School Diploma -
Poteau High School
Some College (No Degree) - Occupational Health And Safety