Landon Syverson
Wisconsin Rapids,Wisconsin
Summary
Versatile Administrative professional well-versed in healthcare practices, customer relations, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
Overview
7
7
years of professional experience
Work History
Audi Sales Consultant
Audi North Shore
10.2022 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Sales Consultant
Kocourek Automotive Group
04.2022 - 10.2022
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Clinical Assistant and Administrative Assistant
Eberhardy Acupuncture Clinic & Herbal Pharmacy
04.2021 - 03.2022
- Collected payments and entered charges into computer system.
- Advised office manager of problems and concerns and assisted with problem-solving.
- Registered new patients into computer system and verified addresses, telephone numbers and insurance information.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Managed financial documentations such as expense reports and invoices.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Carried out front office duties utilizing data entry skills in framework of medical database.
Car Wash Attendant, Detailer, and Client Relations
Water Works Car Wash / Sudzee Car Wash
06.2017 - 04.2021
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Received check, cash and credit card payments from customers, gave back balance and maintained accounts of payments received on daily basis.
- Provided exceptional customer service by recommending customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
- Operated heavy machinery in order to remove snow, aid in mechanical repairs and unload and load products.
Skills
- Taking Client Histories
- Supply Ordering
- Data Entry Software
- Medical Charting
- Cleaning and Sterilizing
- Detail-Oriented
- Verbal and Written Communication
- Preparing Treatment Rooms
- Building Customer Relationships and Loyalty
- Payment Processing
- Flexible Hours
Timeline
Audi Sales Consultant
Audi North Shore
10.2022 - Current
Sales Consultant
Kocourek Automotive Group
04.2022 - 10.2022
Clinical Assistant and Administrative Assistant
Eberhardy Acupuncture Clinic & Herbal Pharmacy
04.2021 - 03.2022
Car Wash Attendant, Detailer, and Client Relations
Water Works Car Wash / Sudzee Car Wash
06.2017 - 04.2021
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