Lara Stewart
Bonney Lake,WA
Summary
Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 20+ years of related experience, diligent nature and expertise in electronic records management.
Overview
13
13
years of professional experience
Work History
Sales Support Specialist
Ocean Beauty
Renton, WA
06.2021 - Current
- Coordinated responses and resources to handle special client requests.
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Learned and frequently used multiple sales systems to investigate, track and correct customers' issues.
- Assisted customers with sales needs such as inventory and shipping questions.
Revenue Cycle Specialist
Valley Cities Counseling And Consultation
Federal Way, WA
11.2015 - 06.2021
- Identified and resolved payment issues between patients and providers.
- Balanced and reconciled accounts.
- Managed over 100 customer calls per day.
- Reached out to insurance companies to verify coverage.
Office Manager and Front Desk
Bonney Lake Medical Center
Bonney Lake, WA
09.2008 - 12.2014
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Provided exceptional customer service and established relationships with other Medical Offices.
- Assisted patients with insurance issues and scheduling appointments with specialists
Education
Medical Office Specialist Certificate - Medical Office Management
Kaplan College
Renton, WA01.2007
Pharmacy Technician License - Pharmacy Technician
Renton Vocational
Renton, WA01.1991
Skills
- Customer Service
- Healthcare Coding
- Taking Client Histories
- Diagnostic Codes
- Billing
Timeline
Sales Support Specialist
Ocean Beauty
06.2021 - Current
Revenue Cycle Specialist
Valley Cities Counseling And Consultation
11.2015 - 06.2021
Office Manager and Front Desk
Bonney Lake Medical Center
09.2008 - 12.2014
Medical Office Specialist Certificate - Medical Office Management
Kaplan College
Pharmacy Technician License - Pharmacy Technician
Renton Vocational
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