Landon tapia
Cumberland
Summary
Reliable sales associate with experience in customer service and cash management. Proven ability to resolve inquiries swiftly while maintaining a positive shopping environment, contributing to repeat business and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Calvin Klein
Wrentham, MA
12.2025 - Current
- Provided product knowledge support to customers, fostering informed purchasing decisions.
- Participated in training sessions to improve sales techniques and customer service skills.
- Engaged with community members, promoting store events and initiatives effectively.
- Helped resolve customer inquiries and issues promptly, improving satisfaction levels.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Goodwill Store
Smithfield, RI
04.2025 - 12.2025
- Assisted customers in locating merchandise, enhancing shopping experience.
- Operated cash register efficiently and accurately during peak hours.
- Maintained cleanliness and organization of sales floor, ensuring appealing displays.
- Collaborated with team members to process donations and manage inventory flow.
- Maintained organized storage areas, optimizing space utilization for easy access.
- Collaborated with team members to meet daily production goals and deadlines.
- Adhered to safety protocols, reducing workplace hazards and improving compliance rates.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 30 pounds.
Cafe Worker
Dunkin' Donuts
Cumberland, RI
07.2024 - 01.2025
- Prepared and served a variety of beverages and food items efficiently.
- Maintained cleanliness and organization of workstations during peak hours.
- Assisted customers with menu selections, enhancing overall experience.
- Operated cash register, ensuring accurate handling of transactions.
- Collaborated with team members to meet service goals and maintain workflow.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
Education
High School Diploma -
Cumberland Highschool
Cumberland, RI06-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Cash handling
- Money handling
Timeline
Sales Associate
Calvin Klein
12.2025 - Current
Sales Associate
Goodwill Store
04.2025 - 12.2025
Cafe Worker
Dunkin' Donuts
07.2024 - 01.2025
High School Diploma -
Cumberland Highschool