Landon Turnbill
Neenah
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Shift Manager
Taco Bell Restaurant
09.2023 - Current
- Trained and mentored new employees to maximize team performance.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Excelled in every store position and regularly backed up front-line staff.
Shift Leader
SUBWAY®Restaurants
01.2020 - 09.2024
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
Education
High School Diploma -
Neenah High School
Neenah, WI02.2024
Skills
- Staff Development
- Supply Ordering
- Equipment Troubleshooting
- Inventory Control
- Team Development
- Quality Assurance
- Schedule oversight
- Delegating Work
Timeline
Shift Manager
Taco Bell Restaurant
09.2023 - Current
Shift Leader
SUBWAY®Restaurants
01.2020 - 09.2024
High School Diploma -
Neenah High School
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