Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Languages
References
Timeline
Generic

Landry Scheibelhut

Lake Dallas

Summary

Qualified Shift Lead Manager offering expertise in team leadership, customer service, and operational efficiency. Experience includes overseeing daily operations, managing staff rosters, ensuring excellent customer satisfaction, and maintaining high standards of cleanliness and safety. Strengths encompass strong decision-making skills, problem-solving abilities, along with effective communication and motivational techniques. Past roles have shown significant improvement in team productivity and morale through strategic scheduling and positive reinforcement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Lead Manager

Sonic Drive-in
Lake Dallas
09.2022 - 08.2025
  • Trained new employees on customer service and food preparation standards.
  • Supervised daily operations for efficient fast-food service during peak hours.
  • Ensured compliance with health and safety regulations in food handling practices.
  • Handled customer complaints and resolved issues to maintain satisfaction levels.
  • Trained new employees on procedures, policies, and job functions.
  • Ensured proper stock levels were maintained throughout the shift.
  • Addressed any issues or concerns raised by staff during shifts.
  • Managed daily shift operations, including scheduling and assigning team members to specific tasks.
  • Adhered to all health and safety guidelines while managing the shift.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Identified needs of customers promptly and efficiently.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Helped employees accomplish tasks during peak periods.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Kept up-to-date with changes in industry regulations and best practices.
  • Coordinated shift workers for inventory receiving, auditing and restocking.

Education

High School Diploma -

Lake Dallas High School
Lake Dallas, TX
05-2025

Skills

  • Customer service
  • Employee training
  • Team leadership
  • Shift management
  • Inventory control
  • Conflict resolution
  • Positive and professional
  • Suggestive selling
  • Memory retention
  • Positive guest interactions
  • Strong work ethic
  • Multitasking and organization
  • Food safety
  • Cleanliness standards
  • Safe food handling
  • Positive attitude
  • Team collaboration and leadership
  • Cash handling
  • Cash handling expertise
  • Money sorting
  • Cash counting
  • Refund processing
  • Staff mentoring
  • POS systems

Certification

  • Texas Alcoholic Beverage Commission Certificate
  • Texas Food Handler Certificate

Accomplishments

  • Lake Cities Education Foundation Scholarship
  • University of Arkansas Out of State Scholarship

Affiliations

  • Club Soccer during high school
  • High School Soccer Manager when injured
  • FCA at Lake Dallas High School
  • Volunteering at animal shelters

Languages

Spanish
Limited

References

Jamie Roach (Past Employer) +1(214)-250-9921

Jessica Portillo (Past Employer Server Position) +1(940)-395-8717

Timeline

Shift Lead Manager

Sonic Drive-in
09.2022 - 08.2025

High School Diploma -

Lake Dallas High School

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