Lane Alter
Davenport,IA
Summary
Accomplished Dispatch Manager with a proven track record at 3BDevelopment&Transportation, enhancing operational efficiency and customer satisfaction. Expert in route planning and schedule coordination, coupled with exceptional customer communication skills. Achieved significant reductions in fuel consumption through strategic routing, demonstrating a keen ability to blend technical prowess with interpersonal effectiveness.
Overview
3
3
years of professional experience
Work History
Dispatch Manager
3BDevelopment&Transportation
East Moline, IL
04.2023 - Current
- Processed accounts receivable, accounts payable and payroll, utilizing in-house software.
- Relayed work orders, messages or information using telephones or two-way radios.
- Coordinated daily routing and scheduling for drivers to optimize delivery times and reduce fuel consumption.
- Received or prepared work orders.
Delivery Driver
Madella Wine & Spirits
Bettendorf, IA
05.2022 - 11.2022
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Presented order bills and collected payments for deliveries.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Car Wash Attendant
Pro-clean Car Wash & Detailing
Moline, IL
09.2021 - 03.2022
- Worked closely with team members to ensure efficient service delivery.
- Greeted customers and explained car wash options thoroughly.
- Maintained vacuums, pressure washers, and equipment for the car wash and self-service area.
Education
High School Diploma -
Moline Highschool
Moline, IL05-2020
Skills
- Maintenance recordkeeping
- Supply chain
- Order data entry
- Sales support
- Route planning expertise
- DOT compliance
- Phone dispatch
- Schedule coordination
- Customer communication
Timeline
Dispatch Manager
3BDevelopment&Transportation
04.2023 - Current
Delivery Driver
Madella Wine & Spirits
05.2022 - 11.2022
Car Wash Attendant
Pro-clean Car Wash & Detailing
09.2021 - 03.2022
High School Diploma -
Moline Highschool
Similar Profiles
Samantha TownsendSamantha Townsend
Dispatcher, Clerk at @ Department of Transportation, Caltrans & Legend TransportationDispatcher, Clerk at @ Department of Transportation, Caltrans & Legend Transportation
Danetia HardinDanetia Hardin
Professional Driver at Durham Transportation/ First Student TransportationProfessional Driver at Durham Transportation/ First Student Transportation
Martin FinkMartin Fink
President at Crest Transportation Abba Local Transportation IncPresident at Crest Transportation Abba Local Transportation Inc
Christian RiosChristian Rios
Manager at Top Shape GymManager at Top Shape Gym
Muriah ColsonMuriah Colson
Car Detailer at MVP Auto CenterCar Detailer at MVP Auto Center