Lane Richardson
North Platte,NE
Overview
7
7
years of professional experience
1
1
Certification
Work History
HVAC Dispatcher
Lusk Heating And Air Conditioning
North Platte , NE
01.2021 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Coordinated transportation schedules to optimize delivery routes and minimize delays.
- Communicated effectively with drivers to relay instructions and address concerns.
- Managed incoming service requests and prioritized them based on urgency and availability.
- Documented incidents and maintained accurate records of dispatch activities.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Resolved customer complaints related to service issues or delays.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Utilized various software systems to facilitate movement, planning and scheduling.
Ethanol Plant Operator
Midwest Renewable Energy
Sutherland , Ne
06.2020 - 01.2021
- Followed all OSHA and EPA regulations to ensure safe and compliant plant operations
- Assisted in training new operators on safety protocols and equipment use.
- Adjusted valves, pumps, motors, and other components in order to maintain the desired level of operation.
- Maintained accurate records of process readings on a daily basis.
- Recorded operating data on daily work sheets from laboratory analysis and flow metering equipment.
- Maintained correct temperature, levels and pressures on process systems and equipment.
- Monitored gauges, indicators, and meters to ensure optimal performance of plant systems.
- Assisted in troubleshooting mechanical problems as needed.
- Collaborated with team members to optimize workflow and efficiency.
Part Room Clerk
Tecumseh Poulter
Waverly, NE
01.2019 - 06.2020
- Maintained accurate records of stock levels and part locations.
- Maintained accurate inventory records by conducting periodic cycle counts and physical inventories.
- Analyzed data from monthly reports to identify trends in sales activity or potential problem areas requiring further investigation.
- Ensured safety protocols were adhered to while operating machinery or performing manual labor tasks.
- Verified accuracy of stock levels and adjusted discrepancies accordingly.
Education
High School Diploma -
Hershey Public Schools
Hershey, NE05-2016
Skills
- Coordinating urgent deliveries
- Dispatching field personnel
- Multitasking and organization
- Time management
- Critical thinker
- Tracking systems
- Database management
- Call handling
- Verbal and written communication
- Dispatch software
- Customer relationship management
- Processing orders
- Dispatch recordkeeping
- Problem-solving
Certification
- EPA Universal
- Gas Fitter Apprentice
Timeline
HVAC Dispatcher
Lusk Heating And Air Conditioning
01.2021 - Current
Ethanol Plant Operator
Midwest Renewable Energy
06.2020 - 01.2021
Part Room Clerk
Tecumseh Poulter
01.2019 - 06.2020
High School Diploma -
Hershey Public Schools