Laneika Cheramie
Midland
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
23
23
years of professional experience
Work History
Retail Sales Associate
Old Navy
Midland
04.2024 - Current
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Inspected purchased items for defects before handing them over to customers.
- Organized displays to attract customers and promote sales.
- Completed transactions in an efficient manner while providing excellent customer service.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Waitress/cook
Yums restaurant
Grand Isle
01.2024 - 07.2024
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Bussed tables as needed during peak hours.
Administrative Assistant
Tiger Offshore Rentals
Golden Meadow
01.2007 - 09.2017
- Answering phones
- Processing tickets
- Purchasing
- Payroll
- Inventory
Bartender Supervisor
Arties sports bar
Grand Isle
02.2002 - 06.2010
- Developed schedules for bartenders, servers and other staff members.
- Provided exemplary customer service at all times while interacting with patrons.
- Enforced all state laws pertaining to the sale of alcohol, tobacco, food items.
- Conducted inventory of supplies, liquor and beer.
- Ensured that all customers were properly ID'd before being served alcoholic beverages.
- Maintained up-to-date knowledge of current drink recipes and promotions.
- Managed employee performance through coaching, counseling, mentoring and disciplining as needed.
- Organized special events such as theme nights, happy hours, promoting them within the local community when possible.
- Maintained accurate records of financial transactions using POS systems.
- Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
- Promoted a safe working environment by adhering to safety regulations and policies.
- Reported any discrepancies in cash register funds to management.
- Maintained accurate records of sales transactions using point-of-sale system.
- Performed weekly ordering of necessary supplies such as glasses, mixers and garnishes.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Monitored daily sales transactions to ensure accuracy.
- Created monthly work schedules for bartending staff based on business volume and needs.
- Resolved customer complaints in a professional manner while maintaining high levels of customer satisfaction.
Education
High School Diploma -
Grand Isle High School
Grand Isle, Louisiana05-1999
Some College (No Degree) - Basic Computer Skills
South Lafourche Vo Tec
Cut Off, LASkills
- Cash handling
- Point of sale
- Customer service
- Visual merchandising
- Inventory management
- Sales transactions
- Team collaboration
- Time management
- Employee training
- Effective communication
- Safety regulations
Timeline
Retail Sales Associate
Old Navy
04.2024 - Current
Waitress/cook
Yums restaurant
01.2024 - 07.2024
Administrative Assistant
Tiger Offshore Rentals
01.2007 - 09.2017
Bartender Supervisor
Arties sports bar
02.2002 - 06.2010
High School Diploma -
Grand Isle High School
Some College (No Degree) - Basic Computer Skills
South Lafourche Vo Tec