Laney Esparza
Chappell Hill
Summary
Results-oriented carhop with a proven track record of providing exceptional customer service in fast-paced environments. Accurately processes payments and delivers orders efficiently, demonstrating strong multitasking skills and a dedicated work ethic. Committed to maintaining a clean and organized workspace while following proper procedures to ensure customer satisfaction. Experienced in managing tables and delivering top-notch service to guests, utilizing excellent communication skills to collaborate with team members and create a welcoming atmosphere. Maintains high standards of cleanliness and efficiency, consistently ensuring a positive dining experience for all patrons.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrel
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Carhop
Sonic
03.2023 - Current
- Served guests by carrying food and drink items to vehicles
- Processed payments, counted money and provided correct change
- Liaised with supervisor to follow proper void and refund procedures
Horse Trainer
Price Equine
08.2022 - Current
- Inspected, prepared, cleaned, disinfected, and maintained comfortable horse stable and enclosures.
- Scheduled farrier and vet appointments regularly.
- Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form, and skills.
- Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge, and skills of more advanced riders.
- Managed feeding, rugging and general stable procedures, communicating issues, or significant maintenance requirements to management when necessary.
- Rode horses in training sessions and provided feedback on track performance.
- Maintained animal health records, treating minor injuries, and reporting serious injuries to owners for consultation with veterinarians.
Drive-Thru Cashier
Chicken Express
03.2020 - 02.2021
- Take customers orders
- Prep food orders
- Make customers drinks
- Processed payments, counted money, and gave correct change
Education
LMRT Certification - Radiology
CHCP
Houston, TXHigh School Diploma - undefined
Brenham High school
Brenham, Tx05.2023
Skills
- Alcohol Service
- Safe Food Handling
- Strong Work Ethic
- Waste Reduction
- Multitasking
- Flexible Schedule
- Opening and closing procedures
- Workstation Setup and Breakdown
- Patience and persistence
- Breeding
- Equine care
Certification
- TABC
- Texas Food Handlers
Timeline
Server
Cracker Barrel
11.2024 - Current
Carhop
Sonic
03.2023 - Current
Horse Trainer
Price Equine
08.2022 - Current
Drive-Thru Cashier
Chicken Express
03.2020 - 02.2021
High School Diploma - undefined
Brenham High school
LMRT Certification - Radiology
CHCP
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