LANEY SMITH
Pendleton,SC
Summary
Seeking to apply my education, experience, and skills in the customer service and hospitality industry to gain valuable experience and knowledge.
Overview
2
2
years of professional experience
Work History
Call Center
Clemson University Annual Phonathon
09.2024 - Current
- Contacted Clemson University alumni for donations to university organizations
- Identified opportunities for improvement within the call center environment.
- Managed alumni information through online databases.
Lead Restaurant Hostess
Raines on Exchange
10.2022 - 01.2023
- Welcomed guests upon arrival
- Cleared and prepped tables for new guests
- Delivered meals to patrons efficiently
- Managed telephone inquiries efficiently.
- Managed reservations, waitlists, and special requests for large parties.
Education
Currently Enrolled - Tourism and Event Management
Clemson University
true08-2026
Graduate -
Pendleton High School
Pendleton, SC01.2023
Skills
- Customer Service
- Digital Graphics Creation
- Social Media Strategy
- Call center background
- Effective Table Management
- Effective Leadership
- Event Management
- Time Management
- Digital Photography Skills
- Telecommunication Skills
Volunteer Experience
- Softball, Pendleton High School Softball Program, Pendleton, SC, 08/2017, 05/2023
- Volunteer, Emerald City Salkehatchie, Greenwood, SC, 07/2019, 07/2019
- Volunteer, Pendleton United Methodist Church, Pendleton, SC, 12/2023, Present
- Pageant Assistant, Pendleton High School: Miss Landmark Pageant, 08/2019, Present
Timeline
Call Center
Clemson University Annual Phonathon
09.2024 - Current
Lead Restaurant Hostess
Raines on Exchange
10.2022 - 01.2023
Currently Enrolled - Tourism and Event Management
Clemson University
Graduate -
Pendleton High School