LaNia Johnson
St Louis,MO
Summary
Developed strong communication and organizational skills in collaborative volunteer environment, looking to transition into new field. Demonstrates ability to support and uplift individuals while fostering positive atmosphere. Prepared to leverage these skills in new and dynamic professional setting.
Overview
2026
2026
years of professional experience
Work History
Member Specialist
Sam's Club
02.2022 - Current
- Managed membership database, ensuring accurate record-keeping and timely updates as needed.
- Contributed to long-term strategic planning related to membership growth and retention goals.
- Managed conflict resolution among members (customers), fostering a positive and collaborative work environment.
- Assisted members with inquiries, ensuring prompt and accurate resolution of concerns.
Special Olympics Volunteer
North County Technical High School
- Assisted athletes in training sessions, promoting physical fitness and teamwork.
- Facilitated event logistics, ensuring smooth operations during competitions.
- Supported coaches by preparing equipment and maintaining a safe environment.
- Engaged with participants to foster inclusion and encourage participation in activities.
Education
High School Diploma -
North Technical High School
05-2019
NASM
Skills
- Time management
- Attention to detail
- Excellent communication
- Calm under pressure
- Friendly, positive attitude
- Teamwork and collaboration
- Patience and tolerance
- Organization and time management
- Client retention strategies
Accomplishments
- Supervised team of 7 staff members.
- Received special recognition for consistently surpassing average metrics and outstanding customer service.
Affiliations
- Army National Guard
Timeline
Member Specialist
Sam's Club
02.2022 - Current
Special Olympics Volunteer
North County Technical High School
High School Diploma -
North Technical High School
NASM
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