Laniya Mojica
Brooklyn,NY
Summary
Dynamic and reliable professional with extensive experience in customer service and cash handling at BJ's Wholesale Club. Proven ability to enhance customer satisfaction and build lasting relationships, while demonstrating strong leadership and multitasking skills. Committed to delivering exceptional hospitality and achieving team goals in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier
BJ's Wholesale Club
Brooklyn, NY
08.2024 - 12.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processing member purchases at the checkout line by scanning merchandise, accepting various forms of payment.
- Verifying and renewing memberships.
- Maintaining cleanliness in the front-of-store area.
- Providing friendly customer service to BJ's Wholesale Club members while adhering to all company policies and procedures.
Cashier
Sarku Japan
The Bronx, NY
03.2023 - 09.2024
- Partner with other team members and managers to meet target goals during my shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Host
Olive Garden Restaurant
Brooklyn, NY
12.2021 - 02.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Server
Olive Garden Restaurant
Brooklyn, NY
10.2021 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Taking food and beverage orders accurately
- Upselling menu items
Education
Transit Tech CTE High School
Brooklyn, NYSkills
- Customer service
- Customer assistance
- Cash handling
- Reliability and punctuality
- Leadership
- Hospitality
Timeline
Cashier
BJ's Wholesale Club
08.2024 - 12.2024
Cashier
Sarku Japan
03.2023 - 09.2024
Host
Olive Garden Restaurant
12.2021 - 02.2022
Server
Olive Garden Restaurant
10.2021 - 12.2021
Transit Tech CTE High School