La'Niyah Thorpe
Dollar General
WESTPALMBEACH,FL
2
years of professional experience
Dynamic sales associate with a proven track record at Dollar General, excelling in customer service and teamwork. Enhanced sales visibility through strategic merchandising and boosted customer satisfaction by building rapport. Skilled in time management and problem-solving, consistently delivering results and fostering a collaborative environment.
Work History
Sales Associate
1 Year 4 Months- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Operated cash register efficiently, handling transactions accurately and securely.
- Stocked merchandise regularly, optimizing product displays to boost sales visibility.
- Maintained store cleanliness and organization, ensuring compliance with safety standards.
- Provided training support for new associates, fostering a collaborative work environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Teacher’s Assistant
4 Months- Facilitated classroom activities to enhance student engagement and learning.
- Supported students with individual needs through personalized assistance.
- Assisted teachers in developing lesson plans and instructional materials.
- Implemented classroom management strategies to promote a positive learning environment.
- Organized educational resources and maintained classroom supplies for effective instruction.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
Camp Counselor in Training
1 Month- Monitored camper safety, ensuring adherence to guidelines during all activities.
- Facilitated team-building activities to enhance camper engagement and foster peer relationships.
- Assisted in planning and executing daily schedules for recreational and educational programs.
- Collaborated with counselors to develop creative lesson plans tailored to diverse interests.
Education
High School Diploma
- 3.9 GPA
- Relevant Coursework: Marine Technology & T.V production & Photoshop & Adobe
- President of Adventure Club
Associate of Science - Animal Biology
Skills
Customer service
Teamwork and collaboration
Listening skills
Multi-tasking strength
Excellent people skills
Sales techniques
Time management
Analytical problem-solving
Timeline
Sales Associate
Dollar General
04.2025 - CurrentRead More
Teacher’s Assistant
Inlet Grove High School
12.2024 - 04.2025Read More
Camp Counselor in Training
Kids Across America
06.2024 - 07.2024Read More
Palm Beach State College
Associate of Science from Animal Biology
Read More
Inlet Grove Community Highschool
High School Diploma
Read More