Lanna Monceaux
Iowa,LA
Summary
I bring a good work force attitude into a building hi I am very thorough with getting my job and work done to come home I am also not leaving until the patient satisfaction is guaranteed. I am very appreciative of my work. I am very headstrong and young, but i have a bright intelligent mind.
Overview
6
6
years of professional experience
Work History
Manager
Factory Connection
Sulphur, Louisiana
02.2026 - Current
- Supervised daily operations to ensure efficient workflow across all departments.
- Managed scheduling to optimize staff coverage during peak hours.
- Trained and mentored team members on company policies and best practices.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed strategies to enhance customer service and improve overall satisfaction.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
Resident Aide
Camelot Jennings
Jennings, United States
06.2021 - Current
- Advocated for resident rights and decisions, applying knowledge of cognitive care to enhance resident comfort and dignity.
- Facilitated personal grooming for residents, ensuring proper hygiene and promoting self-esteem through hair, nail, and foot care.
- Performed both active and passive range of motion exercises to prevent muscle atrophy and mobility restrictions.
Substitute Teacher
Acadia Parish School Board
Crowley, Louisiana
11.2023 - 08.2026
- Instructed diverse student groups in various subjects and grade levels.
- Managed classroom behavior to create a positive learning environment.
- Collaborated with teachers to implement lesson plans effectively.
- Supported students with special needs through tailored instructional strategies.
3rd key Manager
Factory Connection
Jennings, Louisiana
08.2024 - 02.2026
- Managed inventory levels and organized merchandise displays for optimal presentation.
- Supervised daily store operations and ensured compliance with company policies.
- Trained and developed team members on customer service best practices.
Resident Assistant
Southwind nursing and Rehab Crowley
Crowley, United States
11.2020 - 06.2021
- Supported resident with daily tasks in personal care and hygiene routines.
- Maintained clean, organized living spaces by managing laundry, making beds, and addressing individual needs.
- Managed residents' medication by providing reminders, opening containers, and reading inserts.
- Supported quality of life goals by assisting with restorative activity, ambulation, and range of motion.
- Delivered direct care to residents under supervision of qualified nursing staff.
- Collected vital signs for nursing staff and documented in southwind.
- Protected residents with robust building access controls and consistent enforcement of security policies.
- Maintained resident compliance with residential requirements through regular inspections and discipline reports.
Certified Nursing Assistant
Courtyard Living Lafayette
Lafayette, United States
08.2020 - 11.2020
- Monitored patients' conditions and reported problems to nursing staff.
- Took vital signs including, pulse, and blood pressure.
- Supported registered nursing staff by following care plans.
- Improved patient quality of life by assisting with activities of daily living (ADL).
- Facilitated non-medical patient care activities, ensuring comfort through laundry and meal assistance.
- Assisted with procedures ordered by physician and supervised by registered nurse.
- Maintained cleanliness of patient rooms to ensure a hygienic environment. and ready to meet individual needs.
- Assisted with procedures ordered by the physician and supervised by the registered nurse.
- Provided support and companionship through engaging conversation and recreational activities.
- Documented care actions, vitals, and orders in [Software].
Education
EMT - Emergency Medical Transport
Nemsa
Lake Charles, LA 01.2024 - 06.2024
Diploma -
Midland High School
Midland, LASkills
- Operations management
- Staff training
- Quality assurance
- Performance metrics
- Operational training
- Crisis management
- Patient satisfaction
- Customer support
- Problem resolution
- Sales strategy
- Supply chain management
- Workforce planning
- Attention to detail
- Leadership certification
Timeline
Manager
Factory Connection
02.2026 - Current
3rd key Manager
Factory Connection
08.2024 - 02.2026
EMT - Emergency Medical Transport
Nemsa
01.2024 - 06.2024
Substitute Teacher
Acadia Parish School Board
11.2023 - 08.2026
Resident Aide
Camelot Jennings
06.2021 - Current
Resident Assistant
Southwind nursing and Rehab Crowley
11.2020 - 06.2021
Certified Nursing Assistant
Courtyard Living Lafayette
08.2020 - 11.2020
Diploma -
Midland High School