Lanre Ottun
Newark,NJ
Summary
Claims Adjuster with deep experience in claims investigation and settlements. Excellent abilities to decipher fraudulent activities, analyze data, and communicate with brokers to gain details for processing claims. Background includes file review, claims investigation, insurance fraud and surveillance.
Overview
6
6
years of professional experience
Work History
Claims Adjuster
Metro Public Adjustment, Inc
2023.05 - Current
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Prepared summaries of damage, payments, and policy coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Answered customer questions regarding deductibles.
- Directed claims negotiations within allowable limit of $10,000 and supported successful litigations for advanced issues
- Prepared summaries of damage, payments, and policy coverage
Total Loss Specialist
Best Claims Solutions
2021.01 - 2023.04
- Examined client financial records to inform on possible plans for total-loss vehicles or large repairs.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Collaborated with repair workers to determine feasibility of repairs under constraints of coverage limits, time frame, and customer finances.
- Used xactimate to calculate damages and claim values.
- Accurately estimated parts and labor for over repairs.
- Documented damage with photographs and detailed written descriptions.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
File Reviewer
Mentor Capital Network
2017.09 - 2021.04
- Determine whether payouts are reasonable. Approve, reject, or refer claim to a specialist. Meet with claimants and settle disputes.
- Review vendor, contractor, and service provider information by information accuracy; computing charges and refunds; identifying overdue accounts and insufficient.
- Analyzes referrals and claims information for accuracy according to established guidelines.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Reviewed and approved vendors' activities through final reports
- Determined customer needs and developed program initiatives according to preferences to help to facilitate business models.
- Collaborated with finance, manufacturing, automobile, and pharmaceutical clients.
- Partnered with product and design teams to manage scope of each program to deliver key goals on time and within allotted resources.
- Developed and deepened productive community relationships to assist with defining requirements, executing plans, and strengthening leadership.
- Skilled at working independently and collaboratively in team environment
- Proven ability to learn quickly and adapt to new situations
- Self-motivated, with a strong sense of personal responsibility
Education
Master of Arts - International Policy And Management
SIT Graduate Institute
Washington, DC08.2017
Bachelor of Science - Sociology
Lagos State University
Lagos, Nigeria08.2007
Skills
- Microsoft Word
- CCC Pathway
- Strong Communication and Interpersonal Skills
- Claims Negotiation
- Xactimate
- Hail and Wind Damage Assessment
- Field/R&H
- Virtual/desk estimating
- Property Adjusting
Licenses
Texas - 297027443, Delaware – 3002552716, Louisiana – 1090308, South-Carolina -20738709, West Virginia - 20738709, NM-20738709
Timeline
Claims Adjuster
Metro Public Adjustment, Inc
2023.05 - Current
Total Loss Specialist
Best Claims Solutions
2021.01 - 2023.04
File Reviewer
Mentor Capital Network
2017.09 - 2021.04
Master of Arts - International Policy And Management
SIT Graduate Institute
Bachelor of Science - Sociology
Lagos State University
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