Medical Billing Assistant
AdventHealth
01.2017 - 11.2023
LaQuanda Sanders
Medical screener
Orlando,FL
Timeline
Patient Access Representative
Atlanta Hospital Hospitaility House
10.2008 - 01.2017
Medical Screener
Bio Life Plasma
08.2003 - 10.2008
Bachelor Of Business Administration - Business Administration And Management
Atlanta Metropolitan State College
Work History
Medical Billing Assistant
AdventHealth
01.2017 - 11.2023
- Contributed to a well-organized office environment through meticulous record-keeping and file management practices.
- Assisted in reducing patient wait times by efficiently managing appointment scheduling and front desk operations.
- Assisted in the creation of training materials for new team members, ensuring a smooth onboarding process and consistent work quality.
- Maximized reimbursement opportunities by staying current on industry trends and new billing procedures.
- Increased team efficiency by providing cross-functional support in medical coding, insurance verification, and data entry tasks.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Verified insurance of patients to determine eligibility.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Maintained professional demeanor while communicating with patients or insurance companies to resolve payment issues, fostering positive relationships.
- Reduced billing discrepancies by diligently reviewing medical coding and ensuring accuracy in data entry.
Patient Access Representative
Atlanta Hospital Hospitaility House
10.2008 - 01.2017
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Medical Screener
Bio Life Plasma
08.2003 - 10.2008
- Registered new and current donors and conducted series of screening procedures to determine suitability for [Type] donations.
- Conducted basic screening procedures to verify compliance with donation criteria.
- Opened and updated files with current donor information.
- Contributed to the development of new protocols and procedures aimed at improving efficiency within the medical screening process.
- Leveraged strong interpersonal skills to establish rapport with patients, fostering trust and comfort throughout their visit to the clinic.
- Educated patients on the importance of routine screenings, promoting preventative healthcare practices within the community.
Overview
20
20
years of professional experience
Education
Bachelor Of Business Administration - Business Administration And Management
Atlanta Metropolitan State College
Atlanta, GASkills
- ICD-10 proficiency
- CPT knowledge
- HIPAA compliance
- Claim submission
- Patient billing
- Billing and collection procedures
- Patient account analysis
- Data entry
- Medicare and medicaid process