LaQuasia Jordan

• Managed 10-20+ front desk interactions daily by greeting visitors, answering calls, and directing clients to appropriate staff.
• Processed 30-60 case files weekly through archive submissions, records management, and closed-record handling for the area office.
• Typed and entered data accurately to support case assignments, personnel records, and FamilyNet searches.
• Maintained filing systems and case archives, keeping documents organized and accessible for office staff.
• Provided clerical support on mail, fax, and office projects assigned by area leadership.
• Delivered routine information on office locations, programs, and services to clients and visitors.
• Supported the Director of Area with administrative tasks and special projects as needed.

• welcoming clients and visitors
• managing meeting room bookings,
• handling mail and administrative tasks,
• ensuring the coworking space operates smoothly. Y
• You will act as the first point of contact for clients, addressing their needs and coordinating with the wider operations and sales teams to provide excellent service.

• Checked 100+ weekly visitor entries at the front desk while verifying authorization and greeting guests.
• Completed 1-5 daily incident reports documenting security observations and client-requested activity.
• Maintained constant surveillance of assigned areas to provide maximum visibility and deter unauthorized activity.
• Enforced building rules and access policies to support a secure, orderly environment for tenants and visitors.
• Provided courteous assistance to clients, employees, guests, and visitors in a professional, timely manner.
• Met weekly with building management to review security requirements, standards, and reporting priorities.
• Performed managerial duties as needed, reporting directly to building management and supporting daily operations.

Current College Student