Laquela Watson
Dallas
Summary
Dynamic and dedicated professional with extensive experience at Whataburger, excelling in customer service and cash handling. Proven ability to enhance team collaboration and streamline operations, ensuring a welcoming environment. Recognized for exceptional work ethic and integrity, consistently delivering high-quality service and maintaining cleanliness in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Cashier
Whataburger 209
Richardson, TX
04.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, ensuring a positive dining experience.
- Maintained cleanliness and organization of service areas throughout shifts.
- Assisted in training new cashiers on operational procedures and best practices.
- Handled cash and credit transactions accurately, minimizing discrepancies.
- Collaborated with team members to meet peak hour demands effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cafeteria Worker
First Class Workforce Solutions
Dallas, TX
03.2024 - Current
- Prepared and served meals following health and safety guidelines.
- Maintained cleanliness and organization of food service areas.
- Assisted in inventory management and restocking supplies as needed.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Implemented process improvements to enhance workflow efficiency.
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Received and stored incoming supplies according to procedures.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Streamlined dishwashing and cleaning processes, minimizing downtime and keeping cafeteria in top condition.
- Ensured clean and welcoming environment by diligently cleaning tables and counters after meal services.
Dishwasher
FISD
Carrollton, TX
04.2024 - 05.2024
- Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards.
- Maintained organized work areas to enhance efficiency during peak service hours.
- Collaborated with kitchen staff to prioritize dish cleaning based on operational needs.
- Trained new team members on proper washing techniques and safety protocols.
- Developed efficient workflows, enhancing overall kitchen productivity during busy shifts.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Production Specialist
Texas Instruments
Dallas, TX
02.2023 - 04.2024
- Operated advanced manufacturing equipment to ensure consistent product quality.
- Conducted routine inspections to maintain compliance with safety and operational standards.
- Collaborated with cross-functional teams to improve production workflows and reduce downtime.
- Trained new staff on equipment operation and safety protocols, enhancing team competence.
- Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary.
- Collaborated with engineers to refine product designs, resulting in smoother manufacturing processes and higher-quality end products.
- Sealed, labeled and transferred completed containers to pallets for efficient shipping.
- Helped shipping line by pre-assembling boxes to be filled with finished products.
- Improved production efficiency by streamlining assembly line processes and optimizing equipment usage.
Education
High School Diploma -
David W. Carter High School
Dallas, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Cash handling and management
- Cash register operation
- Order taking
- Cash register systems
- POS system operations
- POS systems
Timeline
Cashier
Whataburger 209
04.2025 - Current
Dishwasher
FISD
04.2024 - 05.2024
Cafeteria Worker
First Class Workforce Solutions
03.2024 - Current
Production Specialist
Texas Instruments
02.2023 - 04.2024
High School Diploma -
David W. Carter High School