Laquisha Ware
Atl,Georgia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly analytical Business Analyst with background in identifying business needs and determining solutions to business problems. Strong skills in data analysis, project management, and strategic planning, coupled with ability to communicate effectively with stakeholders at all levels. Proven track record of improving operational efficiency and driving growth by successfully implementing innovative strategies and process improvements.
Overview
6
6
years of professional experience
Work History
Business Analyst
Toyota South Atlanta
Clayton County , GA
08.2024 - Current
- Collaborated with stakeholders across departments to define requirements for new projects.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
- Analyzed existing systems and processes to identify areas of improvement.
- Identified needs of customers promptly and efficiently.
- Created detailed process flows and user stories to document system requirements and design solutions.
Business Development Executive
Landmark Dodge Chrysler Jeep Ram
Clayton Count, GA
08.2023 - 08.2024
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Assisted in the development of promotional materials such as brochures, flyers.
- Recognized security risks to properly handle situations.
- Listened to customer needs to identify and recommend best products and services.
Business Development Manager
Nissan of Lithia Springs
Lithia Springs, GA
04.2020 - 11.2023
- Built sales forecasts and schedules to reflect desired productivity targets.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Developed and implemented strategies to increase sales and market share.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Maintained a database of existing customers and prospective leads.
Front Desk Receptionist
Westin Hotel
Atlanta, GA
02.2019 - 11.2020
- Maintained a clean and organized reception area to uphold company image.
- Input customer data into reservation systems and updated to reflect room changes.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Education
Some College (No Degree) - Business Administration And Management
Georgia State University
Atlanta, GASkills
- Application management
- Sales and marketing aptitude
- Customer service
- Relationship management
- Marketing
- Cold calling
- Training and mentoring
- CRM management
- Relationship building and rapport
- Production leadership
- Language proficiency
Timeline
Business Analyst
Toyota South Atlanta
08.2024 - Current
Business Development Executive
Landmark Dodge Chrysler Jeep Ram
08.2023 - 08.2024
Business Development Manager
Nissan of Lithia Springs
04.2020 - 11.2023
Front Desk Receptionist
Westin Hotel
02.2019 - 11.2020
Some College (No Degree) - Business Administration And Management
Georgia State University
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