Lara Wright
Summary
With a strong administrative background in prescription benefit management, including both front end and back end operations, I have consistently provided desirable skills in analytical and timely problem-solving, active listening, and both oral and written communications. I would like to add a pharmacy technician certification to my skill set to round out my my expertise and hopefully become gainfully employed as a pharmacy technician.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Medco Health Solutions
05.2001 - 01.2012
- Supported staff through scheduling meetings, coordinating travel arrangements, mail sortation, expense reporting, and preparing crucial documents.
- Ensured accurate record-keeping with data entry and database management regarding NJ Board of Pharmacy complaints and responses.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and secure filing systems.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics (Live CE events) as needed for success.
Account Executive
PerformRX
01.2012 - 01.2016
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Resolved critical issues promptly to drive satisfaction and enhance customer service.
- Collaborated with internal teams to develop account strategy.
Paraprofessional
ESS
01.2016 - Current
- Enhanced student support by delivering one-on-one and small group assistance in a special education self-contained classroom.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, and faculty members.
Education
Bachelor of Arts - Liberal Arts
Rutgers University
Camden, NJ05.1993
Skills
- Account Servicing
- Customer Relationship Management
- Progress Reporting
- Educational Assistance
- Activity Oversight
- Classroom Support
- Appointment Scheduling
- Information Security
- Research
- Expense Reporting
- Data Entry
- Database Management
Timeline
Paraprofessional
ESS
01.2016 - Current
Account Executive
PerformRX
01.2012 - 01.2016
Administrative Assistant
Medco Health Solutions
05.2001 - 01.2012
Bachelor of Arts - Liberal Arts
Rutgers University
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